Install issues of NXT7

[dennylou]

When I try to download/install NXT7 - the download window starts to work like it is doing the download, however when it gets to about 11.23 mb - the app stops and does nothing else.  When I get assistance from support, they try to make me uninstall norton - what I would like to know is there a way to download without uninstalling or disabling Norton.  I don't have to do this for any other app that I down load just Roxio and Corel products in general.

Thanks.

[iitmfl2]

Make sure BEFORE you try and install you turn OFF all your anti virus softwares and firewalls. THATS the thing NOBODY tells you and THATS where all the bugs are coming from. Been working on mine for over a YEAR and it STILL wont open and customer support is NO HELP WHATSOEVER.

If you've installed it and it shows up under PROGRAMS, uninstall it and then you MUST rid all the residual files. There's a thing called CLEAN UNINSTALL under this forum somewhere about the process. It works but then you have to reboot and AGAIN turn OFF all anti virus/firewalls. What the anti-virus does is quaranteen files thinking they're issues and THATS when you have problems with an install.

 

Hope that helps. SO NOT WORTH IT - my 2 cents AFTER A YEAR!!!!