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Cannot install software.



I purchased a new copy of the Easy VHS to DVD 3 software locally and tonight tried several times to simply install it - all to no avail.

Under Setup, it stops and says:


DirectX 9 Runtime - InstallShield Wizard

Could not load F:\DIRECTX_NOV07\dxhelper.dll


This happens every time as it seems to be installing:

Feature: Publishing product features


Called in and no help, just that Corel started a "Ticket".


Anyone have any suggestions?


Thank you in advance.


An my PC is a W10 64 and the system is up to date.

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Thank you as it worked!


You have to understand I am below being a newbie at this.  I am simply trying to preserve videos I recorded MANY YEARS ago, some from my being an outdoor writer (hunting and fishing) and even some family videos. 


Thank you again, so very much!

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