patetc Posted November 26, 2020 Report Share Posted November 26, 2020 I finally got Roxio Creator NXT 7 installed but Roxio Genie was not installed with the rest of the program. When I try to modify the installation it still doesn't install. What can I do to install this product? Pat Quote Link to comment Share on other sites More sharing options...
0 Brendon Posted November 26, 2020 Report Share Posted November 26, 2020 Pat, What does the Data-Copy page of your main menu show? Does it have the "Disk and file tools" shortcut I have marked in red? What result does clicking that have? (it might take a few seconds to open) Quote Link to comment Share on other sites More sharing options...
0 patetc Posted November 26, 2020 Author Report Share Posted November 26, 2020 Here is what my page looks like. Pat Quote Link to comment Share on other sites More sharing options...
0 Brendon Posted November 27, 2020 Report Share Posted November 27, 2020 Hmmm, not good Pat. On that particular menu page you are missing the two label creators, BackOnTrack, and the Roxio Genie. Here are the other 4 pages, and what you should see on them. The options with little clockwise arrows are separate programs, while the others are part of the main menu program. There's probably no need to tell us all the bits you're missing, but comparing yours with mine will give you an idea how messed-up your install is. Regardless of how many more modules you're missing, it does appear that you have a badly broken install. If you were having problems before (" I finally got Roxio Creator NXT 7 installed ") then you certainly haven't got them fixed yet, and they're bigger than just Roxio Genie. What problems were you having with the install, and how did you try to fix them? Quote Link to comment Share on other sites More sharing options...
0 patetc Posted November 27, 2020 Author Report Share Posted November 27, 2020 (edited) I had so many errors while trying to install Creator that I don't remember them all. I think it mostly said the Creator Could Not Be Installed. I did delete everything Roxio using the registry, searching on Explorer, and everything I could find. When I tried to reinstall the program all I got was a screen giving me the options to modify, repair or uninstall. I tried all three to no avail. Anyway, my screens don't look like yours. I tried reinstalling the entire program but got a message that the serial number for Aftershot was invalid, even though it is the one on the disk envelope and also on the Corel website. Edited November 27, 2020 by patetc Added more info Quote Link to comment Share on other sites More sharing options...
0 sknis Posted November 27, 2020 Report Share Posted November 27, 2020 Where did you get the p0rogram download from the Roxio site, came preinstalled on your computer, disc, etc.? Quote Link to comment Share on other sites More sharing options...
0 patetc Posted November 27, 2020 Author Report Share Posted November 27, 2020 I bought the program from a store. I have also tried reinstalling the entire program but Aftershot wanted my serial number and then said it was invalid, even though it is the number on my disk envelope and also on the Corel website. Quote Link to comment Share on other sites More sharing options...
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patetc
I finally got Roxio Creator NXT 7 installed but Roxio Genie was not installed with the rest of the program. When I try to modify the installation it still doesn't install. What can I do to install this product?
Pat
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