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smooshieface

Toast 19 pro Cant burn a single disc

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HI Guys,

Thought I would try here, as Corel (Roxio) chat support system  has no one that can help me, so they created a ticket with no idea when I might get a response.

I am trying to Burn A BluRay disc.

My Hardware.
2019 MBP 32 Gb Ram 2Tb internal SSD 2Tb External Samsung t5 ssd.
Pioneer BDR-XD07

Media : Verbatim BD-R SL

Software 
Toast Pro 19

The file I am trying to burn has been created  as master file in FCP (prores 422) and runs perfectly.
it is PAL 25fps in rec709

BluRay needs no menu just play the file and use FCP chapter markers as chapters.

 

OK So

In toast I go to burn and it starts encoding, gets to 100% encoding then starts encoding again. Towards the end of this encode I get the following error

"The File "00001.m2ts" could not be accessed ( Data fork, 1634955892"

reading this forum and others it seems a common issue with earlier versions.

I have tried setting the converted items location to external storage and the temp storage location to e external but it still fails

Gear besides MacBook is alll new.

What am I doing wrong? its usually something stupid I have overlooked.

see attached images

 

Screen Shot 2020-12-05 at 12.52.26 pm.png

Screen Shot 2020-12-05 at 12.51.52 pm.png

Screen Shot 2020-12-05 at 10.45.58 am.png

Screen Shot 2020-12-05 at 9.09.42 am.png

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Same issue trying to burn a blu ray, same HD setup.  Customer service had me do a full uninstall, clear cache, hidden files, even though they dont have a recent tutorial for toast 19 so doesn't match {see link https://support.corel.com/hc/en-us/articles/360049421733-Toast-18-Uninstall-Procedure-Complete-version} then said to contact them back.  Did what they said, and after hours of encoding right when the disc started to burn same error message as above.  Interested to see how to fix this issue, but if there is a way to skip the encoding for multiple hours beforehand wasting my time to just be disappointed I am all ears.

Edited by ChaseW
Added additional info

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After having used FCPX, I suggest to use Compressor, to create a DVD or a BD image with all the sacraments (usually the dvd video component is an mpeg2, while I use H.264 compression for the BD video component). I do not get crash or errors in no case with Toast either 18 or 19 after this procedure. And the quality is high.

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Problem with using FCPX or Compressor to burn a movie is that these programs are toys.  They are so automated that you cannot change the volume of a moment on a movie and expect to hear it on the resulting burned disc.  I spent several hours over several days with Apple, on the phone, about this.    They had me try all sorts of things, but in end had to admit they couldn't make it work either.  So, anyone out there found a DVD and blu-ray burning replacement software for Toast yet.  Do let us know if you find one!

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Hi Bill

i ended up getting a full refund on Toast 19 Pro as it didn’t work and kept crashing on my system.

at least compressor works fine for me burning Blu-rays, and yes I have to prep everything first properly in FCP to get the result I want.

at least it works.

I don’t know of another solution sorry.

I used to live DVD Studio Pro, such a shame it’s no longer in development.

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