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videowave crash


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just install the "new roxio creator NXT Pro8 suite" micro stupid indicated no issues with the installation, running widows 10 pro 64 bit. start videowave editor which opens as it should attempt to add a video clip or photo and the programs immediately close with no indication of why or error message. have followed tech supports procedure for a clean install twice. still no joy. tech support has no abandoned me although i have repeatedly asked for help. anyone else had this problem or can offer any suggestions?

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