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Pixelated bars appear in video output file


JoeyJoeJoeJr
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Just today I installed Roxio's Easy VHS to DVD Plus. I purchased the "VHS to DVD 3" kit, but had to request a direct software download from Roxio because my laptop doesn't have a CD-ROM. The software version I was provided says Build 401B99A ENU, with a copyright year of 2019. I tried a couple random VHS tapes to test the software and everything seemed fine. It seemed intuitive and didn't show me any on-screen errors. However, when I went back to watch my finished video files, I saw that they had multiple rows of pixelation or glitching (I'm not sure what to call it) during play, from beginning to end. I tried three different VHS tapes, all with no luck. I took a screencap of what it looks like along with a video sample. I'll note that these on-screen glitches I'm seeing do NOT appear during the video playback/preview screen during digitization.

Gear info:

------------------
System Information
------------------
              Operating System: Windows 10 Pro 64-bit (10.0, Build 19042) (19041.vb_release.191206-1406)
                 Language: English (Regional Setting: English)
      System Manufacturer: Dell Inc.
             System Model: Latitude 7400
                     BIOS: 1.11.1 (type: UEFI)
                Processor: Intel(R) Core(TM) i5-8365U CPU @ 1.60GHz (8 CPUs), ~1.9GHz
                   Memory: 16384MB RAM
      Available OS Memory: 16194MB RAM
                Page File: 6805MB used, 11820MB available
              Windows Dir: C:\WINDOWS
          DirectX Version: DirectX 12
      DX Setup Parameters: Not found
         User DPI Setting: 144 DPI (150 percent)
       System DPI Setting: 144 DPI (150 percent)
          DWM DPI Scaling: UnKnown
                 Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Not Supported
 DirectX Database Version: 1.0.8
           DxDiag Version: 10.00.19041.0546 64bit Unicode
 

Help me! Please and thank you.

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Edited by JoeyJoeJoeJr
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