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Marc Kerns

Roxio Video Capture USB Drivers will not install

Question

I bought a Roxio Video Capture USB device (model number HU3180-E) a while back and had it setup on my main desktop for streaming off of older gaming consoles.  I have since upgraded my desktop including a new M.2 SSD and have had to reinstall everything from the ground up.  However, I am not able to get this to install completely.  I have followed the instructions at the pinned post (https://forums.support.roxio.com/topic/123003-video-drivers-for-usb-capture-fix-for-your-no-video-problem/) and all suggested troubleshooting therein, but am not able to make any headway.  It's frustrating to me as this was being sold online on Amazon as the device by itself, but it seems most people get this device with the VHS to DVD 3 Plus software, and when I go to Roxio's support, they don't have straight up drivers for this.  I have also tried downloading the drivers listed here: https://support.corel.com/hc/en-us/articles/215877318-Driver-for-Easy-VHS-to-DVD-3-Plus-device.  Unfortunately, when I run the program, it does absolutely nothing.  It blows through the installation claiming to have completed successfully, but I still can't get the drivers to install.  

I am attaching a screenshot of my Device Manager showing everywhere that I have seen Roxio drivers.  Help!!!!

Roxio Drivers.PNG

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