pcharlie96 Posted April 15, 2021 Report Share Posted April 15, 2021 How do I fix Installation rolls back then prompts "Set up is interrupted“ message when trying to install Creator NXT Pro 8 during install? Quote Link to comment Share on other sites More sharing options...
Brendon Posted April 16, 2021 Report Share Posted April 16, 2021 Hello, The Roxio installer makes some quite detailed log files, and stores them on your drive. In my Windows 10 system they're in a folder C:\ProgramData\Roxio Log Files\Roxio NXT Pro 8 Inside that folder there should be one or more folders listed by the date and time you tried your install - one for each attempt. Finally, inside the latest of those dated folders there should be a bunch of install logs for all the various parts of Creator. The one we are after is called EMC_210_Install.log Please grab a copy of EMC_210_Install.log and ZIP or RAR it to compress its size (Ask here if you need help doing that) Then reply here, and drag that ZIP file into your message to post it. We are not Roxio employees, but there's a good chance that one of us might be able to work out from the log why the install failed. It's certainly worth trying. Regards, Brendon Quote Link to comment Share on other sites More sharing options...
pcharlie96 Posted April 29, 2021 Author Report Share Posted April 29, 2021 EMC_210_Install.zip Quote Link to comment Share on other sites More sharing options...
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