Jump to content
pcharlie96

Creator NXT Pro 8 Installation rolls back then prompts "Set up is interrupted“ message

Recommended Posts

How do I fix Installation rolls back then prompts "Set up is interrupted“ message when trying to install Creator NXT Pro 8 during install?

Share this post


Link to post
Share on other sites

Hello,

The Roxio installer makes some quite detailed log files, and stores them on your 😄 drive.   In my Windows 10 system they're in a folder C:\ProgramData\Roxio Log Files\Roxio NXT Pro 8

Inside that folder there should be one or more folders listed by the date and time you tried your install - one for each attempt.   Finally, inside the latest of those dated folders there should be a bunch of install logs for all the various parts of Creator.   The one we are after is called   EMC_210_Install.log

Please grab a copy of EMC_210_Install.log and ZIP or RAR it to compress its size (Ask here if you need help doing that)   Then reply here, and drag that ZIP file into your message to post it.

We are not Roxio employees, but there's a good chance that one of us might be able to work out from the log why the install failed.  It's certainly worth trying.

Regards, Brendon

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

×