Invalid DVD Volume with image

[SFOAK1]

I've seen this problem on these boards before but the ones I saw involved DVD images written to disks, mine relates to images both on the PC and disks. I have a Benq DD DW1620 and the firmware is up to date. When I create a DVD image of a single item from a DVD I created on another recorder from a TV program, the image can be played on my PC via ImageLoader using CinePlayer, I can also burn this single program image to a disk on my PC and play it on any one of several players (including the Benq drive). However, when I create an image with a menu. The image on the PC and DVDs burned from that image will play as far as the menu. When one of the items on the menu is selected to play, DVD Volume is Invalid pops up (that is it pops up on the PC, when played on other players, the player stops after an item is selected). I hope this is clear. I'm about ready to blame the Benq Drive and put in another but I just don't know if that's my problem. I hope someone here has a suggestion. Oh, I am using XP Professional on a Dell Dimension 4500s with 1Gb memory.

Thanks

[james_hardin]

One thing to check: The discs, coming from a DVD Recorder must be Finalized in that Recorder if they are 'dash' media or if they are 'plus' media but formatted as DVD-VR.

 

BTW, these are not Image files. Image files would be something like one large file with an ISO extension.

 

Your output disc should contain a DVD Movie structure with AUDIO_TS and VIDEO_TS folders. The VIDEO_TS folder should contain files with .ifo, bup, and vob extensions. (the AUDIO_TS folder will probably be empty). Is that what yours look like?

 

Can you play your copies in your PC?

 

You can try going through the Control Panel – Add/Remove Programs and running the Repair option. Worth a try…

[SFOAK1]

Thanks again for your help!

 

The disks are finalized. I can use these source disks sucessfully on another PC using Roxio to create images and then burn compilations from those images that can be played both on the originating PC, the PC I'm having problems with and any of 3 different external DVD players.

 

It doesn't matter if I create images as .iso or .c2d. They bomb out using Image Loader in EMC and bomb out once they are burned as DVDs to the PC drive on the offending PC.

 

The offending disks burned from the images (that won't play in "image loader") contain VIDEO_TS folders (with containing files) but no AUDIO_TS.

 

The burned images from the offending PC will not play anywhere beyond the Menu.

 

I am sorry for not making myself easier to understand. The images will not play beyond the menu in either EMC Image Loader not on the PC drive or anyother PC.

 

I have yet to try the "repair" option. Is this an option under EMC in Add/Remove Programs? Do I select "change"?

 

Again, a million thanks!

[james_hardin]

Repair should be there after you click on the Roxio program as though you intended to remove it. – I am assuming you have the CD version rather than the downloaded version.

 

I usually don't Repair, myself. I normally just uninstall/reboot/reinstall.

 

Also, since this seems to be confined to one PC. Do you have IE7 installed? – no problems reported for V8 but someone would have to be the first.

 

Have you checked for spyware on that PC?

 

I wish another guru with a fresh idea would pop in here! They are probably hanging back watching me slowly die here...

[grandpabruce]

Thanks again for your help!

 

The disks are finalized. I can use these source disks sucessfully on another PC using Roxio to create images and then burn compilations from those images that can be played both on the originating PC, the PC I'm having problems with and any of 3 different external DVD players.

 

It doesn't matter if I create images as .iso or .c2d. They bomb out using Image Loader in EMC and bomb out once they are burned as DVDs to the PC drive on the offending PC.

 

The offending disks burned from the images (that won't play in "image loader") contain VIDEO_TS folders (with containing files) but no AUDIO_TS.

 

The burned images from the offending PC will not play anywhere beyond the Menu.

 

I am sorry for not making myself easier to understand. The images will not play beyond the menu in either EMC Image Loader not on the PC drive or anyother PC.

 

I have yet to try the "repair" option. Is this an option under EMC in Add/Remove Programs? Do I select "change"?

 

Again, a million thanks!

 

You do select Change to get to the Repair screen.

[SFOAK1]

I am still stuck on this. I've searched for help on this both here (Roxio support) and generally on the web. I would appreciate any help at all, even suggestions of where else to look.

thanks

[james_hardin]

What program are you using to create the image?

 

What program are you using to burn the image?

 

Also, more details on the orignal source files might help.

[SFOAK1]

James - THANK YOU! Your last suggestion worked! I guess I was too close to the forest.... I uninstalled EMC8/rebooted/reinstalled and BANG, everything works just fine. I can't tell you how much I appreciated your help. Now if I'd only thought to ask you about a week ago...

[SFOAK1]

I am using "Disk Copier", selecting the Video Compilation tab. The format I've selected is "DVD"

 

I am using "Copy/Burn Image/Burn Image to Disk" however, I don't have to burn the image to get the Invalid Volume message. I get the same message if I try to use "Image Loader" and view the image from the PC image and also when I try to view the image after I've burned it to a disk. In both cases, I get the menu but get the message once I've selected one of the items from the menu to watch.

 

Original source files are anything I've recorded to DVD. I record individual programs on any one of 3 different stand-alone-DVD-recorders. I can use Roxion to sucessfully create compiled DVDs on a friend's PC, but using these same disks and programs, I get the error message on mine.

 

I hope this answers your questions.

 

Thanks for your help!