SunshineCoast Posted April 28, 2021 Report Share Posted April 28, 2021 I recently purchased the Roxio Easy VHS to DVD3 system. I am having problems installing from the CD and from online downloads. I get installation errors. Would like some help please. Have attached error messages and system information. Thanks, Steve Quote Link to comment Share on other sites More sharing options...
0 cdanteek Posted May 3, 2021 Report Share Posted May 3, 2021 In the bottom pic, you cut off what it reads and more? "Change the Product Key or upgrade your edition of windows". Quote Link to comment Share on other sites More sharing options...
0 SunshineCoast Posted May 3, 2021 Author Report Share Posted May 3, 2021 That is just a link to a screen where you can change your product key or upgrade Windows. I have an OEM version of Windows 10 Pro installed. It came with the build. No need to upgrade or change. I did, however, run updates and installed a newer Win 10 Pro update, then tried installing the Roxio program again. Same error message. FYI...I use this PC for editing and have DaVinci Resolve installed. I don't think that would cause any problems with the Roxio install however. Quote Link to comment Share on other sites More sharing options...
0 cdanteek Posted May 4, 2021 Report Share Posted May 4, 2021 Is DaVinci Resolve 16.2 / 17 a beta and is that what you are running? Quote Link to comment Share on other sites More sharing options...
0 SunshineCoast Posted May 4, 2021 Author Report Share Posted May 4, 2021 No, it is not beta anymore. I've ended up creating a new user (administrator) and with minimal other software installed, the Roxio installation worked for me. So, another program installed on my old account was the problem. Thanks... Quote Link to comment Share on other sites More sharing options...
0 cdanteek Posted May 4, 2021 Report Share Posted May 4, 2021 Roxio is always supposed to be installed as an administrator account! Quote Link to comment Share on other sites More sharing options...
0 SunshineCoast Posted May 4, 2021 Author Report Share Posted May 4, 2021 I only had one account prior to this new one and it was an Administrator account. Quote Link to comment Share on other sites More sharing options...
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SunshineCoast
I recently purchased the Roxio Easy VHS to DVD3 system. I am having problems installing from the CD and from online downloads. I get installation errors. Would like some help please. Have attached error messages and system information.
Thanks,
Steve
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