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Hi everyone,

I got this error since a update my windows 10, de audio contro works well, but de video controller stop to work and i get this error.

Here says:

Windows cannot initialize the device driver for this hardware. (Code 37)

The driver was not downloaded. Initialization call failed.

image.png.8c3fc25661a60deb0bd0ced376cc7283.png

I unistalled and reinstalled de controller of the device, and I said that is de windows 10 new version because I test on a computer that has an old version and there works

Would you please someone help me

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What ROXIO software are you using to try and drive that device?

 

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