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mertoman

Do NOT Buy Easy CD and DVD Burning 2

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I have been a Network Engineer for 20 years. Roxio support suggested a clean boot to troubleshoot why a brand new piece of software on Windows 10 Pro doesn't burn mp4's to disc. Their agents have left the chat sessions several times today. They avoid directly answering my questions. Some say an agent will get right back to me. When? 2 minutes, 2 hours, 2 days?  It took 2 days for them to email me their clean boot suggestion. email? That's archaic. Phone or chat would be a lot faster, provided they knew what to do to make this software work without a clean boot. Do yourself a favor and buy something else.

I have given support enough chances to make this software work so you don't have to go down the same road.  Uninstall and get a refund.

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I don't see MP4 in the input or output formats for video?

Doesn't support AC3 audio either at $30.00 it's a cut-down Al-cheapo version, go for the refund.

IT and Network Engineers keep us busy around here.  :rolleyes:

System Requirements

  • Internet connection required for product installation, registration, product updates, and some features
  • Microsoft Windows 10, Windows 8.x, Windows 7 SP1
  • Multi-core processor highly recommended
    • For data burning and copy, audio capture, and editing: Intel® 1.6GHz Pentium 4 Processor or AMD equivalent, 1GB RAM
    • For video or photo editing, conversion, and playback: Intel Pentium 4 2GHz processor or AMD equivalent and 2GB RAM
  • 1024x768 DirectX 9.0c compatible graphics card with at least 16-bit color setting, sound card, DVD-ROM drive
  • Internet Explorer 7 and above
  • Windows Media Player version 10 and above
  • For burning and disc copy:
    • MyDVD video disc authoring requires 64-bit OS
    • DVD and BD copy, as well as video editing and authoring, may require a large amount of free disk space, up to 10's of GB
    • Multimedia compliant CD, DVD recordable drive
  • For video capture:
    • OHCI compliant IEEE 1394 FireWire card for use with DV cameras or Roxio Video Capture USB for analog sources

Input Formats:

  • Video: AVI, DV, HDV, DV-AVI,MPEG2, DVD-Video, DVR-MS, ASF, MOV, WMV, MPEG2 Transport Stream, AVC (H.264), AVCHD1
  • Audio: Audio CD, MP3, WAV, WMA, AAC, Ogg Vorbis, FLAC, M4a, MP4, Playlists (WPL, ASX, M3U, PLS, XS)
  • Image: JPG, PNG, TIFF, BMP, GIF

Output Formats:

  • Video: MPEG2, WMV, WMV HD, AVC (H.264), AVCHD1
  • Audio: MP3, WAV, WMA, Ogg Vorbis, FLAC, MPEG-1/2, M4a, M4b AAC, Playlists (M3U, PLS, XSPF, WPL)
  • Image: JPG, PNG, TIFF, BMP, GIF
  • Video disc formats: DVD, Mini DVD, Blu-ray2
  • Data disc formats: CD-R/RW, DVD+R/RW, DVD-R/RW, DVD-R DL, DVD+R DL, DVD-RAM, BD-R/RE, BD-R/RE DL
  • Disc image formats: read ISO, C2D, BIN/CUE, and GI; write ISO

Supported Languages:

  • English, French, Italian, German, Spanish, Dutch, Japanese

1 AVCHD with AC-3 audio requires Windows 10

2 Requires purchase of a separate Blu-ray plug-in from within the product to burn video to Blu-ray

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