cmbryner Posted June 21, 2021 Report Share Posted June 21, 2021 Know it now belongs to winzip but the secure burn software keeps stating that the recursion is too deep and will not log it has frustrated all admins and winzip has been terrible support. Wanting to know if any one else has run into this issue Quote Link to comment Share on other sites More sharing options...
Brendon Posted June 22, 2021 Report Share Posted June 22, 2021 Which version of Creator's Secure Burn are you dealing with?? Quote Link to comment Share on other sites More sharing options...
cmbryner Posted June 22, 2021 Author Report Share Posted June 22, 2021 5.5.7 throws the recursion error Quote Link to comment Share on other sites More sharing options...
Brendon Posted June 22, 2021 Report Share Posted June 22, 2021 Darn it!! I think you might be talking about WinZip Secure Burn Enterprise 5, which is one of Corel's Volume Licensing products. If that's the case, I don't think we can help you here because none of the Roxio Gurus have that product. Can you confirm that's the software you're talking about, please? 1 Quote Link to comment Share on other sites More sharing options...
cmbryner Posted June 22, 2021 Author Report Share Posted June 22, 2021 It is the winzip Secure Burn 5. We have been given an old version of roxio secure burn 4 which does not have that issue. I do have one question though on 3 of our machine it does not take the license we have even though 7 other machines have taken the valid license. It is a strange issue one that can be worked around but would like to have all machines running Quote Link to comment Share on other sites More sharing options...
Brendon Posted June 22, 2021 Report Share Posted June 22, 2021 I'm sorry, but I can't help with that problem. The Gurus on this board are enthusiastic fellow-users of the software who can help solve problems most times, but we're not Roxio/Corel employees so we're limited to the software we can get hold of. Quote Link to comment Share on other sites More sharing options...
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