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zoman505

Internet connection error

Question

I bought this product (Easy CD Creator 2) almost a month ago off of Roxio's website. Every time I try to download and install I get the error saying "Check your internet connection and try again." I am connected to the internet. I've tried turning off Firewall and Virus Protection and still get the error. Roxio's technical support keeps asking me the same things (update display drivers - no new ones available) and update Windows (been updated). This is annoying and frustrating. Help!!!! 

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Keep an eye on the date.   Roxio offers a return for a refund for any reason up to 30 days.  

If you are nearing that time limit and they STILL can't let you to download the software,  you might be better off to demand the refund before it gets too late.

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