squealybob Posted November 17, 2006 Report Share Posted November 17, 2006 When I try to install the program, before the progress bar begins, my computer crashes and I get a message that the computer recovered from a serious error. I'm installing the program on a new HP computer with dual Athlon processor. Link to comment Share on other sites More sharing options...
John at Roxio Posted November 20, 2006 Report Share Posted November 20, 2006 My first suspect would be that there is some anti-malware (antivirus, firewall, anti-spam) software that is preventing the installation from doing what it needs to. Start with disabling any of those apps and then let us know if you are still stuck. Link to comment Share on other sites More sharing options...
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squealybob
When I try to install the program, before the progress bar begins, my computer crashes and I get a message that the computer recovered from a serious error. I'm installing the program on a new HP computer with dual Athlon processor.
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