josephblow Posted October 17, 2021 Report Share Posted October 17, 2021 I installed Creator NXT 8 on my PC running Windows 11. Every time I try to open it I get a dialog box that says This app cannot run on this device. I then tried to install it on yet another device running Windows 11. This time after the install it prompted me to install an update called Service Pack 4, or SP4. I installed it and Creator opens fine on that PC. But no matter what I try Creator will not open on THIS PC, and there is no prompt to download and install the service pack. I googled Creator Service Pack 4 and even searched the Roxio website and found nothing. This seems to be the cure to the problem, but I cannot find this anywhere. Roxio support has been a complete waste. Quote Link to comment Share on other sites More sharing options...
Brendon Posted October 18, 2021 Report Share Posted October 18, 2021 I managed to get Josephblow a copy of SP4. He installed it, and NXT8 is now working for him. Quote Link to comment Share on other sites More sharing options...
josephblow Posted October 18, 2021 Author Report Share Posted October 18, 2021 Thanks Brendon!!! Quote Link to comment Share on other sites More sharing options...
Ron Marshall Posted January 16 Report Share Posted January 16 so my creator nxt 8 was working on windows 11 for a while now when i try to burn a data disc i get errors do I need this SP4 Also Quote Link to comment Share on other sites More sharing options...
bimicher Posted January 16 Report Share Posted January 16 Where you able to burn a disc before with NXT 8and W11? Quote Link to comment Share on other sites More sharing options...
Ron Marshall Posted January 18 Report Share Posted January 18 yes i burned 6 data disc (photos) before the first time it gave me this message. then it failed twice and then Dell had me do a step that was a repair or reset I think it was repair or restore then data disk of pictures recorded just fine. when I tried it again with a 2nd group of photos i got the same error again. I have owned roxio creator programs since I first got a computer many years ago. On every one of the roxio programs that I have had I have had Missing dll files and errors. this is the third computer I have owned and have had several different versions or Roxio on my computers Quote Link to comment Share on other sites More sharing options...
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