pauricmcginley@msn.com Posted November 26, 2021 Report Share Posted November 26, 2021 hi i upgraded from roxio creator nxt 7 to 9 and i have been trying to convert video files and when i add files and to convert them it stops and file converter not responding i was talking to some man online via corel website and facebook messenger and support ticket s where givin to me i waas hoping to has this done by now as family are arriving next week and would be nice to show them on the tv Quote Link to comment Share on other sites More sharing options...
Brendon Posted November 26, 2021 Report Share Posted November 26, 2021 I'm sorry, but the Gurus here don't have access to NXT9, so can't help you with it. You should keep trying with Corel/Roxio Support. Quote Link to comment Share on other sites More sharing options...
pauricmcginley@msn.com Posted November 26, 2021 Author Report Share Posted November 26, 2021 On 10/17/2021 at 11:13 PM, josephblow said: I installed Creator NXT 8 on my PC running Windows 11. Every time I try to open it I get a dialog box that says This app cannot run on this device. I then tried to install it on yet another device running Windows 11. This time after the install it prompted me to install an update called Service Pack 4, or SP4. I installed it and Creator opens fine on that PC. But no matter what I try Creator will not open on THIS PC, and there is no prompt to download and install the service pack. I googled Creator Service Pack 4 and even searched the Roxio website and found nothing. This seems to be the cure to the problem, but I cannot find this anywhere. Roxio support has been a complete waste. i too upgraded to windows 11 and then upgraded to roxio creator nxt 9 and when i goto convert videos all is fine untill everything is frozen ... saying converter not responding and browse for folder not responding Quote Link to comment Share on other sites More sharing options...
Brendon Posted November 27, 2021 Report Share Posted November 27, 2021 Please stop posting messages about your difficulty with NXT 9 in the NXT 8 forum, as they are quite 'off-topic' there. Carry on dealing with your support contact. Quote Link to comment Share on other sites More sharing options...
dirtybob57 Posted December 2, 2022 Report Share Posted December 2, 2022 doesn't run on 10 either Quote Link to comment Share on other sites More sharing options...
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