Error Message When Installing Roxio Easy VHS to DVD Plus

[tip11000]

Whenever I try to install Roxio Easy VHS to DVD Plus I get an error message saying "We Encountered a Problem While Installing: Roxio Easy VHS to DVD Plus" I am using an administrator account. I have tried disabling anti virus and firewall, and I have also tried installing in new administrator account. what do I do? I am including a screenshot of the error as well as the installation long. 

Thanks

Tyler

21-12-07 12-00.zip

[Ric107]

Same for me , have you finally resolved It?

[rebarter]

On 2/21/2022 at 11:23 PM, Ric107 said:

Same for me , have you finally resolved It?

Same for me. Any joy in understanding what we should do to get rid of this problem?

 

[rkrk]

This company does not care to help this be resolved. They wasted an hour of my time only to tell me they filled out a trouble ticket that I could have done myself in 2 minutes. Absolute baloney and they still haven't responded. So, here's what I found: I got the same error you guys did. It turns out the Windows 10 and 11 did an update, 1803 I think, and turned off the ability to use a dynamic program. There is a registry key that can be changed to override this protocol. When I changed the registry key, I attempted another clean install. Still got the same error message from Corel, but my event viewer gave a different message this time. It was "Product: Roxio Easy VHS to DVD Plus -- Error 1905.Module C:\Program Files (x86)\Roxio Easy VHS to DVD\AudioCodec\RxACMP4ALAC3.dll failed to unregister.  HRESULT -2147220472.  Contact your support personnel." At this point I reached out to Corel and they have NO ANSWER OR RESPONSE FOR THIS. Ugh, what a royal waste of time and money. If they ever give you a fix/patch, please share as it is evident the company couldn't care less. I'm still doing independent investigating to fix the issue, but I haven't found a good solution yet. A fully registered, legally purchased product SHOULD NOT be this difficult to load on a computer.