bkohrn55 Posted December 8, 2021 Report Share Posted December 8, 2021 Window for this feature cuts off the "Next" button, making it unusable. Changing screen resolution and magnification doesn't work and it appears non-resizable Quote Link to comment Share on other sites More sharing options...
Brendon Posted December 8, 2021 Report Share Posted December 8, 2021 Hello, I've found that much of the Roxio 'Artwork', screens, and boxes is created at a fixed size. It will display properly if you have Windows Display "Scale and Layout" set to 100% You haven't told me which Operating System you're using so I can't point you right at the setting, but here is the setting which needs to be at 100% in Windows 10 And here's the corresponding setting in Windows 7. If you're running Windows 11 let me know and I'll find it for you in that OS. Brendon Quote Link to comment Share on other sites More sharing options...
bkohrn55 Posted December 8, 2021 Author Report Share Posted December 8, 2021 Thanks for trying but this doesn't work under Windows 10. No matter what resolution/magnification, it doesn't work. Roxio official support doesn't have an answer (and didn't try). Quote Link to comment Share on other sites More sharing options...
Brendon Posted December 9, 2021 Report Share Posted December 9, 2021 Perhaps your problem isn't in their first-line responder's booklet. . . ? Running under Windows 10, I have tried but couldn't duplicate your problem either before or after I applied the December 2 'Service Pack 5'. If I can't make it happen, it's very hard to work out how to prevent it. [SP5 is big, have you applied it?] Anyway, I'm left with two inadequate suggestions for you: [1] your screenshot shows a few tiny rows of pixels where the Back, Next, and Cancel buttons should be - just above where I've put red dots on this enlargement: -are those areas large enough for you to poke your mouse pointer carefully in there and click them? [2] If that doesn't work, you may need to go to the Roxio Label Creator [Create Labels Advanced] and use that instead. (It's better than the Sure Thing Express Labeler) This is a work-around not a solution, but I hope it helps. Brendon Quote Link to comment Share on other sites More sharing options...
bkohrn55 Posted December 9, 2021 Author Report Share Posted December 9, 2021 SP 5 applied. Label creator box can be re-sized or full screen, the "next" box never appears enough for the pointer to access it. Same for Express and Advanced. No one else has this problem? Thanks for trying, it's more than Roxio's "support" ever did Quote Link to comment Share on other sites More sharing options...
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