Originally after signing into my Twitch account on the Roxio Game Capture HD software, I pressed the livestream button and it claimed that I was now live. It then opened up the link to my livestream where it said that I was offline. I made sure that everything was setup right and I am signed in on the right account. I also updated my software so that everything was up to date which it was. The same problem still arose. Then I tried signing out of my twitch account on the software and then signing back in. Now when I click 'authorize' to add my twitch account I get an "error" message. If anyone has any information on how to fix this problem, and use Roxio on Twitch and/or Streamlabs please respond. I used it before in the past with the Non HD Roxio Game Capture but now with the Roxio HD I havent been able to figure it out. Please contact me! Thank you!
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Vinnie Gentile
Originally after signing into my Twitch account on the Roxio Game Capture HD software, I pressed the livestream button and it claimed that I was now live. It then opened up the link to my livestream where it said that I was offline. I made sure that everything was setup right and I am signed in on the right account. I also updated my software so that everything was up to date which it was. The same problem still arose. Then I tried signing out of my twitch account on the software and then signing back in. Now when I click 'authorize' to add my twitch account I get an "error" message. If anyone has any information on how to fix this problem, and use Roxio on Twitch and/or Streamlabs please respond. I used it before in the past with the Non HD Roxio Game Capture but now with the Roxio HD I havent been able to figure it out. Please contact me! Thank you!
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