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dvd/cd rom drives error code 39


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My drives cd rom and dvd drives do not work correctly after uninstalling Easy Creator 9. I am getting a code 39 when trying to troubleshoot the drives. I cannot install any software for both drives and it will not be recognized. I have tried to unistall and reinstall the drives to no avail. Any ideas? I have already tried to go into the regeditor and clean out the drives there but it will not let me delete the file?

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