dlmohn Posted November 20, 2006 Report Share Posted November 20, 2006 I've tried everything I can think of to submit an email to support, but have been TOTALLY unable to get past your spammer protection at http://selfserve.roxio.com/Login.aspx?a=RO...amp;b=WebTicket . I tried my default browser FF 2.0, then Netscape 7.2, then even IE 5.5. NONE of them were successful. i.e. your server did not seem to want to accept the submitted data. Now, I WAS able to login successfully, but every time I tried to access your site in some way to leave a message ( e.g. on your Forums), I was asked to again (and again) log in. The Forums login gave me the same result as your WebTicket page--nada, nyet, nein! This is NOT the way to run Tech Support for a long time REGISTERED customer! Finally, if this message can be rerouted to the appropriate person, I'd greatly appreciate it. My problem is, that my Easy CD 5 Platinum CD disk has become damaged and I desparately need to do a reinstall. Is there ANY way I can get a replacement CD, or--better yet--download the files from your site? Thanks for any help you can give. And PLEASE, get that webpage to function properly! Link to comment Share on other sites More sharing options...
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