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Roxio will not decrypt disc burned with other Roxio Software


Dottie1
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I installed Roxio Secure Burn 4 on my local system. I am able to burn disc and decrypt  on another computer that is not running Secure Burn 4.  However, if I use a disc created from my DoD NMCI machine that uses secure burn 4 I cannot decrypt.  It will say initializing to get ready to insert password, but instead will close out and refresh my desktop screen.  The same is vice versa.  If I put an encrypted disc burned from my system into my NMCI machine it will not decrypt.  Only difference is my NMCI machine doesn’t refresh the desktop. I attempted to resolve with the manager, but no setting I tried resolved the issue.  I do not have access to settings with my NMCI machine (laptop).

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