bradneal Posted December 2, 2006 Report Share Posted December 2, 2006 I did a search and came up with a couple of hits that were close, but didn't resolve the problem. All drives work fine except with EMC8, BravoII, or Premiere Pro 2.0. With EMC8, if I go to home, it indicates that there are no valid drives. If I try Disc Copy, no drives show up. If I right click on one of the drives, and select Copy with Disc Copier, I get a message that states "Invalid Command E:\" (E: is one of my burners). What is strange is that everything was working fine a couple of weeks ago. I have not loaded any new software or hardware, so I am really stumped! I have updated all the drivers and firmware updates, but to no avail. I even tried beermans regedit thing, but that didn't work either. Any ideas? Link to comment Share on other sites More sharing options...
cdanteek Posted December 6, 2006 Report Share Posted December 6, 2006 http://kb.roxio.com/content/kb/Creator/000040CR cdanteek Link to comment Share on other sites More sharing options...
bradneal Posted December 6, 2006 Author Report Share Posted December 6, 2006 Thanks, cdateek. But that failed to work as well. Link to comment Share on other sites More sharing options...
cdanteek Posted December 6, 2006 Report Share Posted December 6, 2006 Did you do the upper filters lower filters? cxdanteek Link to comment Share on other sites More sharing options...
bradneal Posted December 6, 2006 Author Report Share Posted December 6, 2006 yes. Link to comment Share on other sites More sharing options...
cdanteek Posted December 6, 2006 Report Share Posted December 6, 2006 Do a clean uninstall reinstall, making sure they work after the uninstall. Do add or remove from control panel first on Roxiox 8 products, then below. Delete these folders if they exsist: C:\program files\roxio c:\program files\sonic c:\program files\common files\roxio shared c:\program files\common files\sonic shared C:\Documents and Settings\All Users\Application Data\Roxio C:\Documents and Settings\user name\Application Data\Roxio C:\Documents and Settings\user name\Local Settings\Application Data\Roxio Also remove any IE cookies with Roxio or Sonic in this folder: c:\documents and settings\username\cookies Then use a registry cleaner to remove any entries that may refer to the removed applications. THEN REBOOT and reinstall EMC 8. RegSeeker 1.52: http://www.hoverdesk.net/freeware.htm Have it search Roxio Sonic. cdanteek Link to comment Share on other sites More sharing options...
bradneal Posted December 12, 2006 Author Report Share Posted December 12, 2006 Do a clean uninstall reinstall, making sure they work after the uninstall.Do add or remove from control panel first on Roxiox 8 products, then below. Delete these folders if they exsist: C:\program files\roxio c:\program files\sonic c:\program files\common files\roxio shared c:\program files\common files\sonic shared C:\Documents and Settings\All Users\Application Data\Roxio C:\Documents and Settings\user name\Application Data\Roxio C:\Documents and Settings\user name\Local Settings\Application Data\Roxio Also remove any IE cookies with Roxio or Sonic in this folder: c:\documents and settings\username\cookies Then use a registry cleaner to remove any entries that may refer to the removed applications. THEN REBOOT and reinstall EMC 8. RegSeeker 1.52: http://www.hoverdesk.net/freeware.htm Have it search Roxio Sonic. cdanteek Hey CD, Thanks for the detailed response. I have been out of the office for a few days, so I just now got around to giving your most recent suggestion a try. Unfortunately it didn't do the trick - even after stripping the system of EMC 8, I still cannot access my burners. If I load a finalized disc in the drive, I can open it with not problems. But if I attempt to open a blank CD-R or DVD-R/+R, I get an "illegal operation" error. To my knowledge, I have not changed a thing since I successfully used the drives the last time. The only possibility I can come up with, is that an automatic update or something sneaked in and hosed something up. achhhhhhh! -Brad Link to comment Share on other sites More sharing options...
cdanteek Posted December 2, 2006 Report Share Posted December 2, 2006 have updated all the drivers and firmware updates, but to no avail. I even tried beermans regedit thing, but that didn't work either. First of all one doesn't update drivers for optical drives! They come with the operating system and are sufficient the way they are no updating needed. Are the drives seen in my computer and device manager? Are there any yellow exclamation marks by the drives in device manager? Can you play a audio cd in wmp? Last please explain Beermans redgit thing! cdanteek Link to comment Share on other sites More sharing options...
grandpabruce Posted December 2, 2006 Report Share Posted December 2, 2006 First of all one doesn't update drivers for optical drives! They come with the operating system and are sufficient the way they are no updating needed. Are the drives seen in my computer and device manager? Are there any yellow exclamation marks by the drives in device manager? Can you play a audio cd in wmp? Last please explain Beermans redgit thing! cdanteek On the regedit, Upper and Lower filters, I would bet. Link to comment Share on other sites More sharing options...
bradneal Posted December 6, 2006 Author Report Share Posted December 6, 2006 Are the drives seen in my computer and device manager? Yes, they show up fine in both My Computer as well as Device Manager. Are there any yellow exclamation marks by the drives in device manager? No Can you play a audio cd in wmp? Yes, it plays fine. Last please explain Beermans redgit thing! Delete Upper Lower filters in Regedit Thanks, Brad Link to comment Share on other sites More sharing options...
cdanteek Posted December 6, 2006 Report Share Posted December 6, 2006 Try this. http://forums.support.roxio.com/index.php?showtopic=4194 cdanteek Link to comment Share on other sites More sharing options...
grandpabruce Posted December 6, 2006 Report Share Posted December 6, 2006 Yes, they show up fine in both My Computer as well as Device Manager.No Yes, it plays fine. Delete Upper Lower filters in Regedit Thanks, Brad Have you tried uninstalling your secondary IDE controller in Device Manager, then reboot? Link to comment Share on other sites More sharing options...
bradneal Posted December 6, 2006 Author Report Share Posted December 6, 2006 Try this.http://forums.support.roxio.com/index.php?showtopic=4194 cdanteek I did try that one and I get a error indicating "Can't write to current directory", so I can get it installed. Thanks, Brad Link to comment Share on other sites More sharing options...
cdanteek Posted December 6, 2006 Report Share Posted December 6, 2006 I did try that one and I get a error indicating "Can't write to current directory", so I can get it installed. Thanks, Brad You can or can't get it installed Brad? cdanteek Link to comment Share on other sites More sharing options...
bradneal Posted December 6, 2006 Author Report Share Posted December 6, 2006 You can or can't get it installed Brad?cdanteek Sorry - I can't get it installed. -Brad Link to comment Share on other sites More sharing options...
cdanteek Posted December 6, 2006 Report Share Posted December 6, 2006 Did you try GP Bruce's uninstall the IDE controller the drives are on? cdanteek Link to comment Share on other sites More sharing options...
bradneal Posted December 6, 2006 Author Report Share Posted December 6, 2006 Have you tried uninstalling your secondary IDE controller in Device Manager, then reboot? Hmmm... If that doesn't work, will I need to reinstall it? Sorry, that goes a bit over my head in terms of the ramifications of uninstalling controllers. Patients appreciated. Thanks, Brad Link to comment Share on other sites More sharing options...
cdanteek Posted December 6, 2006 Report Share Posted December 6, 2006 Sorry, that goes a bit over my head in terms of the ramifications of uninstalling controllers. No problem and easy. Right click my computer, click properties. Choose Hardware tab , Device Manager. Then look for ata/atapi controllers. Click the + next to it, Right click the secondary IDE channel a then click uninstall. Reboot and Windows will reinstall and the recheck it! cdanteek Link to comment Share on other sites More sharing options...
bradneal Posted December 6, 2006 Author Report Share Posted December 6, 2006 No problem and easy. Right click my computer, click properties. Choose Hardware tab , Device Manager. Then look for ata/atapi controllers. Click the + next to it, Right click the secondary IDE controller a then click uninstall. Reboot and Windows will reinstall and the recheck it! cdanteek Unfortunately, that didn't work either Link to comment Share on other sites More sharing options...
cdanteek Posted December 6, 2006 Report Share Posted December 6, 2006 Did you reboot Brad? cdanteek Link to comment Share on other sites More sharing options...
bradneal Posted December 6, 2006 Author Report Share Posted December 6, 2006 Did you reboot Brad? cdanteek Yep. Link to comment Share on other sites More sharing options...
Question
bradneal
I did a search and came up with a couple of hits that were close, but didn't resolve the problem.
All drives work fine except with EMC8, BravoII, or Premiere Pro 2.0.
With EMC8, if I go to home, it indicates that there are no valid drives. If I try Disc Copy, no drives show up.
If I right click on one of the drives, and select Copy with Disc Copier, I get a message that states "Invalid Command E:\" (E: is one of my burners).
What is strange is that everything was working fine a couple of weeks ago. I have not loaded any new software or hardware, so I am really stumped!
I have updated all the drivers and firmware updates, but to no avail. I even tried beermans regedit thing, but that didn't work either.
Any ideas?
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