kfr Posted December 2, 2006 Report Share Posted December 2, 2006 I bought a Dell a few months ago which came with a combo DVD/CD burner (H-L Data Storage model GSA-H21N) and Roxio Creator MyDVD Combo Plus version 6. I have never been able to write a CD using any of the RecordNow products. I can write DVDs with MyDVD Plus, and I can play and burn audio CDs using Windows Media Player but not with the Roxio software. The problem is that whenever I start any of the RecordNow products, they say "No drive detected" when the drive is visible in My Computer, and the Device Manager says the drive is okay. I have tried uninstalling the drive and installing a brand-new Sony drive and still have the same problem, and Media Player seems to work, so it's not the burner hardware. I tried Dell support; after five hours of: uninstall Roxio, install Roxio, uninstall drive, install drive, install some freewere burner software that didn't work, uninstall it... Dell decided that I should reinstall all of Windows next. I said thanks very much, it's been fun, see you later. The responses on this forum seem pretty knowledgeable, so hopefully someone here could help? Thanks in advance!! Link to comment Share on other sites More sharing options...
kfr Posted December 2, 2006 Author Report Share Posted December 2, 2006 I withdraw my question. In another post, I found a hint that suggested running the following; http://docs.sonic.com/support/px/pxengine2_08_40d.exe and my drive is no working again!!! Link to comment Share on other sites More sharing options...
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kfr
I bought a Dell a few months ago which came with a combo DVD/CD burner
(H-L Data Storage model GSA-H21N) and Roxio Creator MyDVD Combo Plus
version 6.
I have never been able to write a CD using any of the RecordNow products.
I can write DVDs with MyDVD Plus, and I can play and burn audio CDs using
Windows Media Player but not with the Roxio software.
The problem is that whenever I start any of the RecordNow products, they
say "No drive detected" when the drive is visible in My Computer, and the
Device Manager says the drive is okay. I have tried uninstalling the drive
and installing a brand-new Sony drive and still have the same problem, and
Media Player seems to work, so it's not the burner hardware.
I tried Dell support; after five hours of: uninstall Roxio, install Roxio, uninstall
drive, install drive, install some freewere burner software that didn't work,
uninstall it... Dell decided that I should reinstall all of Windows next. I said
thanks very much, it's been fun, see you later. The responses on this forum
seem pretty knowledgeable, so hopefully someone here could help?
Thanks in advance!!
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