Jbart Posted December 3, 2006 Report Share Posted December 3, 2006 I've got Cineplayer preinstalled on a Dell laptop but when I try and run a DVD it just returns to the main Cineplayer menu. This happens all all DVD's. Any ideas what the problem could be? Link to comment Share on other sites More sharing options...
nicholep Posted December 4, 2006 Report Share Posted December 4, 2006 I've got Cineplayer preinstalled on a Dell laptop but when I try and run a DVD it just returns to the main Cineplayer menu. This happens all all DVD's. Any ideas what the problem could be? this was posted on Dell's forums page. I was having the same problem as well!! Just change your date from December until they resolve the issue. http://forums.us.dell.com/supportforums/bo...essage.id=55370 "All, There is an issue with Cineplayer not working. That could be no video, no audio or corrupted video. We’re aware of the issue and are working with Sonic on getting this resolved shortly. The problem only manifests when the clock is set to the month of December. So simply change the date to another month and it will work. This is only a workaround. We are currently working with Sonic to resolve this issue. We’ve been told that a patch should be available by Wednesday, December 6th. We apologize for the inconvenience and assure you we are working to get this resolved as quickly as possible." Link to comment Share on other sites More sharing options...
buckeye937 Posted December 4, 2006 Report Share Posted December 4, 2006 this was posted on Dell's forums page. I was having the same problem as well!! Just change your date from December until they resolve the issue. http://forums.us.dell.com/supportforums/bo...essage.id=55370 "All, There is an issue with Cineplayer not working. That could be no video, no audio or corrupted video. We’re aware of the issue and are working with Sonic on getting this resolved shortly. The problem only manifests when the clock is set to the month of December. So simply change the date to another month and it will work. This is only a workaround. We are currently working with Sonic to resolve this issue. We’ve been told that a patch should be available by Wednesday, December 6th. We apologize for the inconvenience and assure you we are working to get this resolved as quickly as possible." Changing the date worked for me. I installed Cineplayer and had no sound owhen playing any DVD's. Also, affected Windows MediaPlayer as well. Link to comment Share on other sites More sharing options...
EHPJr Posted December 11, 2006 Report Share Posted December 11, 2006 If you have a Dell, go to http://tinyurl.com/ydsmbd for a patch that corrects the Cineplayer December 1 program crash. I don't know if this patch works for Cineplayer installed on other computers than Dell. Link to comment Share on other sites More sharing options...
Megilu Posted December 5, 2006 Report Share Posted December 5, 2006 Thinking I was a smart female..hmm hmm, when I had the same problem as above, and getting error messages about digital dvd copyright, I purchased a DVD decoder from Sonic, which obviously was already pre-installed on my new Dell PC. Now I read that it was only the date that needed changing. I am not a happy little "vegemite" lol an Aussie saying. Just what I needed at Xmas, spending money when not necessary. I just wish that Sonic or Dell would have advised us about the problem. It sure would have saved me money. NO probs since changing my date back to Nov. grrrrr...Anyway thanks to all for the advise, greatly appreciated. Link to comment Share on other sites More sharing options...
ogdens Posted December 12, 2006 Report Share Posted December 12, 2006 Thinking I was a smart female..hmm hmm, when I had the same problem as above, and getting error messages about digital dvd copyright, I purchased a DVD decoder from Sonic, which obviously was already pre-installed on my new Dell PC. Now I read that it was only the date that needed changing. I am not a happy little "vegemite" lol an Aussie saying. Just what I needed at Xmas, spending money when not necessary. I just wish that Sonic or Dell would have advised us about the problem. It sure would have saved me money. NO probs since changing my date back to Nov. grrrrr...Anyway thanks to all for the advise, greatly appreciated. You have a Dell OEM version of Sonic, which basically means all support comes from the OEM provider (Dell). Read this http://kb.roxio.com/content/kb/General%20I...mation/000036GN Link to comment Share on other sites More sharing options...
silver Posted December 6, 2006 Report Share Posted December 6, 2006 Thinking I was a smart female..hmm hmm, when I had the same problem as above, and getting error messages about digital dvd copyright, I purchased a DVD decoder from Sonic, which obviously was already pre-installed on my new Dell PC. Now I read that it was only the date that needed changing. I am not a happy little "vegemite" lol an Aussie saying. Just what I needed at Xmas, spending money when not necessary. I just wish that Sonic or Dell would have advised us about the problem. It sure would have saved me money. NO probs since changing my date back to Nov. grrrrr...Anyway thanks to all for the advise, greatly appreciated. Another solution is to install a free codec. http://www.free-codecs.com/download/K_Lite_Codec_Pack.htm Link to comment Share on other sites More sharing options...
Megilu Posted December 7, 2006 Report Share Posted December 7, 2006 Thank you Rookie. I wasn't aware there were free codecs. Will remember this in future. Link to comment Share on other sites More sharing options...
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Jbart
I've got Cineplayer preinstalled on a Dell laptop but when I try and run a DVD it just returns to the main Cineplayer menu. This happens all all DVD's. Any ideas what the problem could be?
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