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activation does not work


cyrillekazis

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Maybe this is not an activation problem, because I never get that far!! Having had hell's own difficulty in getting the downloaded program into the machine (it seems it was picky and did not want to live in the same folder as Easy Media Creator!), I at last got the program 'unloaded'. My sigh of relief was very shortlived, as now all I get is the briefest (half a second) flash of the start up introductory screen in the centre of the monitor. After reading the posts in this topic, I have a horrible feeling that I have bought a product that is not yet commercially ready and you guys are all doing Beta Testing! Has anyone got a solution to the glitch I have?

 

Sincere thanks

 

Mike

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Tried PMing both Ivan and S S Scot, no reply from either yet.

Dave

Tried PMing both Ivan and S S Scot, no reply from either yet.

Dave

Update. Hope this gets through, been having browser probs.

Found emails from both this morning. My bad for being impatiant, plus time diferances'

Dave

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for added information - an user can also submit a web ticket at http://selfserve.roxio.com/ for DVDIt! activation issue. Currently all DVDIt! Pro tickets are answered daily.

 

Ivan

 

Hi!

 

I need start now the Blu-ray Disc authoring and I still have problem to activate the DVDit Pro HD software. When start, a new window crash ans stop there. I need help with this problem. I got the software on december 11 of 2006 and I never used it. Any solution for this please?

 

Thanks.

 

Peter Gatz Birle

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I've read on another forum that this software is a bitch to activate, I'm about to buy it (the most expensive software I'll have ever bought), but I have to reinstall windows every 3 months or so (hardware upgrades, codec problems etc), sometimes Windows XP needs re-activating as there's loads of new hardware installing.

 

What will this software be like for activating every few months, even with new hardware or a completely new system? (e.g. my last hardware update was new gfx card, motherboard, processor, Blu-ray writer, memory & case - only my hard drives, mouse, keyboard and monitor made it when my last PC blew up!)

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If you can fix it today, then post the fix. Otherwise, email me at the address I left in my previous post. I also expect a good explanation as to what the problem is and why it is not being communicated to your customers, distributors and dealers.

 

So what the hell is the fix??????? This is just great, but any help would be great if you would post please.

 

Mike

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Have fired off your issue to the activation team. will be back to you with a response as soon as possible.

 

Did you try to unplug your machine from the net and then launch the application. should provide you with an alternate means for activating.

 

 

 

***Followup*** please try again. think there may have been a server outage

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