EMC 9 does not recognize Dazzle Mojave

[elleryben]

I'm using a Dazzle Mojave video capture box (connected to IEEE 1394 card) that came as part of Dell Movie Studio with my old Dimension 4500. It works fine on my current PC when using the VideoWave 4 that was also part of Movie Studio. However, I just upgraded to EMC 9, mostly to get Plug N Burn capability to speed archiving of about 50 8mm tapes to DVD.

 

However, in Roxio Media Import, while the Dazzle Mojave device shows up in the drop down box, nothing is operable. Under "Status" it says "Unknown Capture Error." I've updated the Dazzle driver to the most recent available at Dell (2.31, 9/25/02) but that was no help.

 

Roxio's import work-around-- using another program-- doesn’t address the Plug N Burn feature that was the attraction for me in making this "upgrade."

 

Anyone have experience with this? Any suggestions short of investing a few hundred dollars in a new video card?

 

I'm also quite miffed at Sonic because it is rather mute on certified capture cards until one starts to dig through support. Under System Requirements for EMC 9http://www.roxio.com/enu/products/creator/suite/requirements.html Roxio says only “For video capture: OHCI compliant IEEE 1394 FireWire card (for use with DV camera) or analog video capture device.” No link or hint that it may not work with many such devices.

 

Thanks.

[ggrussell]

Make sure you have the latest DirectX 9 here.

 

Microsoft has a firewire update here.

Update for Windows XP (KB885222)

 

After you install Windows XP Service Pack 2, some 1394 devices (such as digital cameras that use S400 speed) may not perform as expected.

Get it here

 

maybe these will help...

[elleryben]

No software capture works with every card/device out there…

 

Plug & Burn works on my A/D device (DataVideo DAC 100) which connects via 1394.

 

Actually, I would expect it to work with any device that connects via 1394 as this is simply a serial input. I don't understand why there is even a drive for Mojave??? There is no driver for my device as nothing is needed, it merely passes the info down the 1394 pipe.

 

 

I can only report that the Dazzle Mojave shows up as a System Device and has its owns drivers.

 

As for no software working with every device-- sure. But I do think it's disingenuous on Sonic's part not to be more explicit about that. When it describes system requirements for EMC 9 it only says-- under "optional"-- that a capture device is needed for analog video. No asterisk, no link to a list of tested or approved devices. And when I did find that list via the Knowledgebase, it included many older cards no longer available. Your DataVideo was not on that list. So how is one to know? And shouldn't customers have reasonable notice before buying the software?

 

Thanks for the response.

[elleryben]

Make sure you have the latest DirectX 9 here.

 

Microsoft has a firewire update here.

Update for Windows XP (KB885222)

 

After you install Windows XP Service Pack 2, some 1394 devices (such as digital cameras that use S400 speed) may not perform as expected.

Get it here

 

maybe these will help...

 

All reasonable suggestions, Gary. But none are the answer. This is a spanking new (Oct) PC system, with Windows Media Center, SP 2 installed. DirectX 9 was downloaded the first day of use. And, of course, the OS was installed at the same time as the 1394. In any event, that device works fine when I import analog video using VideoWave 4. Its when I use rthe capture facility in VideoWave 9 that nothing happens.

 

Thanks for taking the time to respond.

[ggrussell]

Ah you ASSUME too much. What does a brand, spanking new got to do with it? I bought a new HP in JUNE and the day I bought it, there were TONS of updates that I needed.

 

If you want to be stubborn and not follow our suggestions, that is your choice. Did you even go to Microsoft website and just READ what the patch was for? Which by the way, it is a patch FOR WINXP SP2!!!

 

I believe that Videowave 4 was built on OLD video capture technology called Video For Windows. Hardly any software supports that any more and have moved to the newer WDM device driver support. Vista even has dropped that for WDDM technology. YOU MUST HAVE the latest DirectX and newer drivers for the Dazzle and sorry, 2002 drivers just ain't gonna cut it. I spent almost an hour looking through Pinnacle Systems support pages (even in the legacy products) and saw no mention of the Dazzle Mojave so it is probably no longer supported. Most likely, this device and drivers are too old and you will need to use the software that was included with the device.

 

Pinnacle System is well known for using propeitary hardware and drivers that don't work well with other software.

[james_hardin]

No software capture works with every card/device out there…

 

Plug & Burn works on my A/D device (DataVideo DAC 100) which connects via 1394.

 

Actually, I would expect it to work with any device that connects via 1394 as this is simply a serial input. I don't understand why there is even a drive for Mojave??? There is no driver for my device as nothing is needed, it merely passes the info down the 1394 pipe.