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DVD Player can't read disc


Brian from OKC

Question

I've been on Version 7 for a couple of years. I just downloaded version 9 the other night, and burned my first disc yesterday. I didn't create an iso -- I burned straight to the disc. In my DVD player, the disc will play, but it skips and freezes occasionally.

 

With Version 7, I usually got better results when I burned it to an ISO instead of burning it directly to the disc, so I decided to try that with Version 9. I burned to an ISO and used Creator Classic for the disc burn. Everything went fine, no errors, but my DVD player would not read the disc at all! I tried re-doing the burn using Disc Copier instead of Creator Classic, but got exactly the same results.

 

So I went to Best Buy and spent $75 on a brand new Sony DVD player with progressive scan. Brought it home, hooked it up, made no difference. It won't read the discs that I burned through ISO; it will read the direct burn, but it skips and freezes.

 

My questions:

1. Why am I able to burn a disc if I go directly to the disc, but unable to do it via ISO file?

2. What can I do to fix that?

3. Any idea how I can stop the freezing/skipping?

 

Thank you for your help.

Brian

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7 answers to this question

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james:

 

was interested in your comment that media can go stale (how does this happen?) - I had a stack of 100 memorex + r dvd

disks that worked fine but about 2/3 thru they no longer worked anymore tho see below

 

I switched from rox 8 to rox 9 and changed to IE7 from IE6 (someone here said IE7 caused them a prob with encoding) - tried new maxel -r disks still with no luck - disks burn alright but I cannot read them on my laptop where they were created or on a dvd player. I get a message like this:

 

windows can't read from this disk. disk may be corrupted or cd be using a format not compatible with windows.

 

my writer is TSSTcorp TS-L532A

 

If I use RW rewritable media everything works fine

 

this has been bedeviling me for several weeks now!

 

any advice from a 'guru' wd be much appreciated

 

thanks - john

 

 

-----------------------------------

I just made a short DVD Movie ISO and burned it in Classic. It played OK on my Player.

 

First, any skipping in a Player and Burner indicates that burn or media are not being read correctly. Often changing brands of media will solve this. Known good quality media, like Verbatim yield good results. I have had a stash of media go bad after a year or so, just sitting on my desk. (I unnecessarily replaced the burner when it was the cheap media the whole time)

 

All burners have a life cycle that goes downhill from day one. At some point they won't produce good burns anymore.

 

There really isn't much in a burn software that does anything. It sends bits & bytes to the burner buffer and tells it to burn. The firmware and hardware in the burner do all the work and cannot be controlled by the software.

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jsm: As far as media going south will sitting around unused, my theory is that being a photosensitive chemical layer, it degrades… This only happened on some no-name DVD's I picked up early in my DVD trials. – I don't like to bad mouth a product but Memorex is considered to be among the bottom feeders of media.

 

First thing I would do is check for a firmware update to your burner. If not, Delete the burner through Device Manager and reboot. Then, give it a try.

 

It is odd that RW works… RW's are harder to burn than R media. It could be the laser is having trouble adjusting to the power level of R media. Do CD-R's work OK?

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I switched from rox 8 to rox 9 and changed to IE7 from IE6 (someone here said IE7 caused them a prob with encoding) - tried new maxel -r disks still with no luck - disks burn alright but I cannot read them on my laptop where they were created or on a dvd player. I get a message like this:

 

windows can't read from this disk. disk may be corrupted or cd be using a format not compatible with windows.

 

If you Google your drive you will find all kinds of post like this one.

http://www.cdrinfo.com/forum/tm.asp?m=1007...e=1?

 

The drive seems to have lots of problems. With poor or nonexistent firmware support.

 

cd

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I'm back... the guy who started this thread. It's been 3 months, and I've been burning straight to disc, bypassing both Creator Classic and Disc Copier. The discs play just fine in my DVD player. The player recognizes them, the menu responds to commands, it looks fine. (Well, I can't seem to get the audio and video to stay in sync, but that problem is happening before the burning stage. I can see it in the MyDVD preview. I have another thread going about that.)

 

Now I'm burning some old home movies to DVD, so I want the best possible quality I can get, including the sync. From cradle to grave, I've used Roxio for the entire project: the capture, the editing, the burning, everything. Also, I'm using AVI file format the whole time. The end result is the usual: the DVD plays, but the audio is out of sync again. But the difference is, this time the PREVIEW is in perfect sync. This tells me that the problem happened during the burn!

 

So I searched this forum for that problem, and a popular suggestion is to try burning to an ISO instead of burning straight to the disc. I'd like to give this a try, but it takes me back to my original problem. Creator Classic and Disc Copier produce DVDs that my player can't read. For the Disc Copier disc, my player says "Disc Error"; for the Creator Classic disc, it won't read at all. I tried sticking the discs into another player, different brand and everything, and got the same results. The discs are no good. I have 3 new coasters for the coffee table.

 

You guys know more about this stuff than I do, but check out these 3 reasons why I think my burner is NOT the problem: (1) If I bypass Classic and Copier, the discs play in my player. If my burner were defective, I don't think they'd play, regardless of whether I use ISO or not. (2) The DVD player recognizes a difference between the Creator Classic disc and the Disc Copier disc. One gets an error, the other gets nothing. (3) Until the recent upgrade, I'd been using EMC 7 for a couple of years, and was able to use the ISO method every time. Only when I upgraded to version 9 did this problem pop up. So I don't think the burner suddenly went bad.

 

If we assume that the burner is not the problem, and that the DVD players are not the problem, what other types of things could cause this to happen?

 

Thanks

Brian

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I just made a short DVD Movie ISO and burned it in Classic. It played OK on my Player.

 

First, any skipping in a Player and Burner indicates that burn or media are not being read correctly. Often changing brands of media will solve this. Known good quality media, like Verbatim yield good results. I have had a stash of media go bad after a year or so, just sitting on my desk. (I unnecessarily replaced the burner when it was the cheap media the whole time)

 

All burners have a life cycle that goes downhill from day one. At some point they won't produce good burns anymore.

 

There really isn't much in a burn software that does anything. It sends bits & bytes to the burner buffer and tells it to burn. The firmware and hardware in the burner do all the work and cannot be controlled by the software.

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