Roxio RecordNow 8 Premier

[scot]

Recently bought RecordNow8 Premier. In the beginning when making an audio cd everything worked fine until it finished the last track.....then everything froze. Couldn't eject cd or exit the program. Cntrl, Alt, Del did nothing. Ended up unplugging the computer. When I turned it back on I was able to eject the cd and oddly enoough it worked fine. Now in the destination selection box it just flat out says "No Drive Detected." I'm not a computer wizard, and this is kinda gettin' to me. Not only did I pay for something that ain't workin' I'm wasting a lot of my time. Anyway, my CDRW/DVD drive seems to work fine and nowhere can I find anything wrong with it. I've got a Pentium 4 (2.4 Ghz), 512 Mb RAM, Win XP (SP2). Anybody have any ideas??? Thanks, Scot

[Beerman]

Recently bought RecordNow8 Premier. In the beginning when making an audio cd everything worked fine until it finished the last track.....then everything froze. Couldn't eject cd or exit the program. Cntrl, Alt, Del did nothing. Ended up unplugging the computer. When I turned it back on I was able to eject the cd and oddly enoough it worked fine. Now in the destination selection box it just flat out says "No Drive Detected." I'm not a computer wizard, and this is kinda gettin' to me. Not only did I pay for something that ain't workin' I'm wasting a lot of my time. Anyway, my CDRW/DVD drive seems to work fine and nowhere can I find anything wrong with it. I've got a Pentium 4 (2.4 Ghz), 512 Mb RAM, Win XP (SP2). Anybody have any ideas??? Thanks, Scot

Try going into the System Properties/Hardware/Device Manager and right click on your cd/dvd drive and choose 'uninstall'. Then reboot. Windows will pick it up on reboot and maybe so will RecordNow.

[Beerman]

I have a Dell XPS 400, which has all the system resources one could ask for, but I have the same problem in that I can play a DVD on my RW drive but I can't record to it. When I try to write to the drive, the system says that there is no disc in the drive. An Internet search indicates that this is a common problem. I called Dell support and spend about 3 hours on the phone, trying everytiing (including remote operation of the computer by the support person). He finally went into the registry and made some changes that seemed to fix the problem. However, my Registry Mechanic utility evidently saw the "fix" as registry errors and wiped me out agan. so I am right back where I started. Haven't gotten back to it yet since I have a lot of other things to do, but probably I will check out the Internet resources that expl;ain how to make the registry (Regedit) changes myself.

Dells drives are junk but still should work. Like ogdens said, contact Dell and tell them you want a replacement.

[dthomson]

Recently bought RecordNow8 Premier. In the beginning when making an audio cd everything worked fine until it finished the last track.....then everything froze. Couldn't eject cd or exit the program. Cntrl, Alt, Del did nothing. Ended up unplugging the computer. When I turned it back on I was able to eject the cd and oddly enoough it worked fine. Now in the destination selection box it just flat out says "No Drive Detected." I'm not a computer wizard, and this is kinda gettin' to me. Not only did I pay for something that ain't workin' I'm wasting a lot of my time. Anyway, my CDRW/DVD drive seems to work fine and nowhere can I find anything wrong with it. I've got a Pentium 4 (2.4 Ghz), 512 Mb RAM, Win XP (SP2). Anybody have any ideas??? Thanks, Scot

 

I have a Dell XPS 400, which has all the system resources one could ask for, but I have the same problem in that I can play a DVD on my RW drive but I can't record to it. When I try to write to the drive, the system says that there is no disc in the drive. An Internet search indicates that this is a common problem. I called Dell support and spend about 3 hours on the phone, trying everytiing (including remote operation of the computer by the support person). He finally went into the registry and made some changes that seemed to fix the problem. However, my Registry Mechanic utility evidently saw the "fix" as registry errors and wiped me out agan. so I am right back where I started. Haven't gotten back to it yet since I have a lot of other things to do, but probably I will check out the Internet resources that expl;ain how to make the registry (Regedit) changes myself.

[ogdens]

I have a Dell XPS 400, which has all the system resources one could ask for, but I have the same problem in that I can play a DVD on my RW drive but I can't record to it. When I try to write to the drive, the system says that there is no disc in the drive. An Internet search indicates that this is a common problem. I called Dell support and spend about 3 hours on the phone, trying everytiing (including remote operation of the computer by the support person). He finally went into the registry and made some changes that seemed to fix the problem. However, my Registry Mechanic utility evidently saw the "fix" as registry errors and wiped me out agan. so I am right back where I started. Haven't gotten back to it yet since I have a lot of other things to do, but probably I will check out the Internet resources that expl;ain how to make the registry (Regedit) changes myself.

 

If it was me, I would contact Dell.