EMC 9 Causes BSOD on Shutdown and at Random times

[ShadeD1]

Installing EMC 9 on an otherwise stable system causes BSOD on shutdown and at random times. If I uninstall the entire product the system is totally stable. I have no other versions of EMC or anything similar on the system, and no it is not a DELL. After reading on the forums of the problems with Drag 2 Disk I tried uninstalling it but the problem did not go away. I send ROXIO a tech support email about 2 weeks ago but have not heard anything so I guess it is time to switch to NERO.

[gi7omy]

What part of the suite are you using when you get the BSOD?

 

Also - have you run a spybot check? (adaware and/or spybot s&d)

 

Again - are you using IE7 and WMP11? (both known to be causing problems)

 

Are your video/graphics drivers fully up to date and have you installed the December release of DirectX9.0c?

 

We really need a bit more info - along with your system specs

[grandpabruce]

Installing EMC 9 on an otherwise stable system causes BSOD on shutdown and at random times. If I uninstall the entire product the system is totally stable. I have no other versions of EMC or anything similar on the system, and no it is not a DELL. After reading on the forums of the problems with Drag 2 Disk I tried uninstalling it but the problem did not go away. I send ROXIO a tech support email about 2 weeks ago but have not heard anything so I guess it is time to switch to NERO.

 

Did you disable RoxWatch via msconfig? I don't know that that would be a cause of your BSOD problem, but your computer may have trouble shutting down that process as the computer is shutting down.