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Using D2D caused computer to restart




Using XP ProSP2 (2.7g processor speed, 1g mem and 80g free hard disk space), Creator Suite 9, Plextor Internal CDR/CDRW Premium Drive


I'm just doing some test burns, because I want to get use to v9. I formatted a CD-R, yes, I just wanted to see how each burn method works. 95% of the time, I use Creator Classic on blank CD-R's, but D2D is there and I'm sure Roxio put a price tag on it, so since I technically paid for that un-reliable burn method, I might as well try it on various disk drives, media and options. The conclusion is that it causes confusion and problems, so why have that method? Why can't CDRW disks use the flash memory style that jump drives have? That would be the direction I would look into...


Anyway back to the issue:

The CD-R was new/unused which came with the CDR/RW drive that I been using say about year. I formatted the disc using D2D and was burning files on it, and right in the middle of the burn, the computer just tried to restart on it's own. It was unable to complete the re-start, so I had to shut it down. Waited, then re-started, kept my fingers crossed and all started up ok. This has never happened before and would like to know if anyone has any ideas on what may have caused the computer to react like that.


I have some ideas not sure if I'm right:

* DMA issue maybe? (Note: This never happened when I used Roxio Suite v7)

* The CDR drive was really burning fast and wonder if it had a safety power off or something?

* Norton Antivirus may have thought or sensed a virus and just did it's things to protect the computer? I looked at the log file and nothing.

* I check to see if there was a power surge, and nothing there would suggest that.

* A new higher wattage power supply was installed 4 months ago and that checks out ok.


I looked at the XP event log and nothing there either, weird.

The disk drive does have the current firmware so it's not that.

Screen Saver was off.


Any help would be greatly appreciated.





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4 answers to this question

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As to your 2nd paragraph, there are some uses for D2D and several 'cheap' backup programs require some packet writer installed to do what they can't. Optical media works under the standards set forth for optical media. Learn what it is and how to use it rather than wishing it would act like something it is not.


There was a problem with Norton and D2D but it was over a year ago and assuming you have updated Norton, it should have disappeared by now… You could turn it off and see if it makes any difference???


The CD-R is most likely done for – few things will suffer a reboot in the middle of writing. Or you may be lucky.


By the way, nothing wrong with using R media with D2D. It is more stable and Roxio is one of the packet writers that can address R media.


I don't really have an answer for you. I ran some tests with V9 D2D and got 2 BSOD's during the tests. That is 2 more than I ever expected but I filled and erased 10 CDs and 11 DVDs over a week after the last BSOD without rebooting the PC.


I have some info on D2D in the Tips & Tricks area that you may find useful.

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Hi James:


I guess I was lucky because the CDR is working ok. Really not sure what caused the computer to try to reboot itself. I burned another disk using small file sizes and not that many files. I waited awhile after the files were copied, and I noticed the disk drive cycled back and forth from either stopped/slow speed and high speed. This just kept going going and going. Really to long for what was copied over. The only way to stop it was to eject. The normal prompt came up, and it ejected ok. I inserted the CD back in, and it opened up normally with all files intact and the slow/fast cycle stopped.


As for my comment on why not have this similar to jump drives, it was wishful thinking on my part because how simple jump drives handles file transfers.


I'll keep burning away and see how things go. Note: The computer did try to reboot, but never got past the initial booting start point (which I had to shutdown). When you mentioned BSOD, is the "B" Blue or Black? In my case it was Black.


I read your tips and it is very informative.


Thank you for your reply, comments and assistance.



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It may or may not have a bearing on the problem but I have seen some odd faults causing that spontaneous reboot and it's been down to a drive (I've even seen it happen with a hard drive that would work just fine as a secondary in Linux but went into the crash/reboot cycle on a fresh, nothing-else-installed, installation of Windows).


If it does it with the disc inserted - I'd be tempted to lay the blame on that - try it without the disc in and see if the fault recurs.


Funnily enough btw - if you check in General Chat, there's a post about developments in 'hard' drives using flash drive technology :)

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Hi there Daithi:


Thanks for the input. This is the first time I had this spontaneous reboot, and it happened during a CD burn. I burned yet another disk and so far so good. Later I plan to burn another disk using the classic method and will see if it happens again.



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