No acceptable media

[MichaelS]

Hello all,

I am experiencing a problem with Roxio 9 Home edition.

Any data I wish to burn, be it Data, music, whatever... the program rejects the new blank disks I've inserted. I've tried DVD -/+ discs, CD-R, CR-RW, etc. The program usually will reject the disc 2 or three times and then will eventually accept it. Let me emphesis this.. the program eventually will accept any disc.

It can be a new disc, an old disc, nothing much impacts the outcome but the system ejects the disc a few times before it finally accepts it. The message says the disc is not blank whichis an oxy-moron since, it shouldn't matter if the disc is blank for a re-writable drive.

Anyone seen this before? Does it sound like hardware or software?

Thank you!

 

Michael.

[tbrewst]

You might try updating the firmware on your drive first off.Looks like it might be a problem of communication between the drive and the software.Lots of times a firmware update will solve this kind of thing.

[cdanteek]

Open DVDInfo Pro in the applications tools, what does pro, your burner and it's firmware have to say about different media?

 

cd

[djay-z]

I had the same issue - for me, when I disabled drag-to-disc for the drive, the problem went away.

 

Hi folks,

Thank you for taking some time. The system is a Dell Optiplex GX620 and the The drives' firmware was recently updated to the latest.

As was the Roxio software upgraded as troubleshooting techniques.

The system has an HL-DT-ST GWA4164B drive which only hours ago I found out from a google search that the drive is riddled with burning issues.

I may just try swapping the drive physically.

 

Thanks again for your help.

 

Best Regards,

 

Michael

[MichaelS]

Hi folks,

Thank you for taking some time. The system is a Dell Optiplex GX620 and the The drives' firmware was recently updated to the latest.

As was the Roxio software upgraded as troubleshooting techniques.

The system has an HL-DT-ST GWA4164B drive which only hours ago I found out from a google search that the drive is riddled with burning issues.

I may just try swapping the drive physically.

 

Thanks again for your help.

 

Best Regards,

 

Michael