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still not working


i-paid-89-for-this

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I've paid, downloaded, and installed the software. I have got Tivo Transfer running, and it seems to have found my tivo, now I click on my tivo's name and wait to see a list of my shows, I wait, wait, wait, wait and what do I get: NOTHING!

 

What's going on? I am starting to consider getting a refund. This is not worth $89!

 

tivo mac'r

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I have been in the same boat now for nearly a week and have tried everything I can think of to get Transfer to see my Tivo files. I have been using the freeware 'Tivo Decode' to move my files to my Mac and it works great, so this is not a network problem as such. Others that have the exact same set up that I have (PowerMac Dual 2.0 G5, Series 2 DT Tivo and ethernet through a Linksys router) have reported that they have had no difficulties at all. I got a response from Roxio online tech support initially and they suggested a few things to try which did not solve the problem. I have still not heard back from them - 4 days now and waiting.

 

Send me a PM with your contact information (name, phone, e-mail, availability) please and I'll contact you to troubleshoot this.

 

Thanks

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I've paid, downloaded, and installed the software. I have got Tivo Transfer running, and it seems to have found my tivo, now I click on my tivo's name and wait to see a list of my shows, I wait, wait, wait, wait and what do I get: NOTHING!

 

I have the same problem. The busy-wheel spins for about 2 seconds until stopping, but no program listings are shown. I've even tried with a bogus Media Access Key (MAK) and noticed that the program was busy for much longer (+10 seconds). Unfortunately, it's not possible to look at the network traffic between my Mac and the Tivo because the HTTP (SSL) is used for communication.

 

I've taken a screen-shot of my program and posted it here:

http://flickr.com/photo_zoom.gne?id=361137034&size=o

 

And, yes, I do have videos stored on the Tivo. I am really amazed that this program doesn't work. There are several other open-source programs available that can transfer Tivos without any issues.

 

--Scott

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I have been in the same boat now for nearly a week and have tried everything I can think of to get Transfer to see my Tivo files. I have been using the freeware 'Tivo Decode' to move my files to my Mac and it works great, so this is not a network problem as such. Others that have the exact same set up that I have (PowerMac Dual 2.0 G5, Series 2 DT Tivo and ethernet through a Linksys router) have reported that they have had no difficulties at all. I got a response from Roxio online tech support initially and they suggested a few things to try which did not solve the problem. I have still not heard back from them - 4 days now and waiting.

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