Burning to SATA DVD Drive

[utbobert]

I am using Windows XP Pro and I have been attempting to burn CDs and DVDs with this new SATA DVD-RAM I have (Samsung SH-S183A) and I keep getting errors when I attempt to burn it. When trying to burn to a CD I got a Buffer Under Run error. Is there a known issue with SATA DVD drives and burning them?

[REDWAGON]

Have you checked to see what the BIOS setup options are set for if you are using SATA hardware ?

BTW, in my Device manager, the listing shows "SCSI and RAID" Controllers also. And the BIOS setup I have shows several different setting depending on how and what kind of hardware set up you have.

 

Frank...

[cdanteek]

I would go to the Samsung website. Plextor had a SATA older 716 model, it had compatibility problems with certain motherboards.

 

Member marlinsinger has two 2 Samsung SH-S183L DVD Burners

in his signature. Hopefully he will stop by if he could help.

 

cd

[malatekid]

I would go to the Samsung website. Plextor had a SATA older 716 model, it had compatibility problems with certain motherboards.

 

Member marlinsinger has two 2 Samsung SH-S183L DVD Burners

in his signature. Hopefully he will stop by if he could help.

 

cd

... or send him/her a PM in case he/she misses this thread.

[cdanteek]

or send him/her a PM in case he/she misses this thread.

 

 

Jess, I did that with a link to this post.

 

cd

[rich86]

For what it is worth . . .

 

I also have a new sata dvd burner in my new tower and it reads discs just fine, but will not burn - it actually crashes EMC8 hard if you try to burn in the disc copier section. My ide Benq burner works just fine in this machine.

 

This is a new Lite-On sh-16a7s sata burner - Epox 570sli motherboard - AMD64x2 cpu. There have been some discussions suggesting issues between nvidia chipset based motherboards and sata burners, but I haven't been able to nail that down or find a solution yet. I hope to have time to experiment a bit this weekend. I may try some other burning programs to see if I can make it work (Roxio and others). I have a suspicion that there may be some issues with the "smartburn" firmware/software being used - either with the sata interface or the EMC burning engine. If I learn anything, I'll come back and post, in case anything similar applies to others.

 

To repeat my new system:

Lite-On SH-16A7S SATA DVD burner connected to motherboard SATA connectors on Epox 570sli motherboard (nvidia chipset), AMD64x2 cpu, 2 gb ram, dual 500gb SATA3 hard drives, WinXP/sp2.

Hard crashes EMC8 whenever I try to burn to the SATA DVD burner. It burns just fine to the Benq 1650 connected to the ide channel.

 

Experiment #1:

Use all the same equipment, no changes in firmware or anything else - except:

Download and install Imgburn version 2.2.0.0.

Insert 4x DVD+RW media in Lite-On drive (Ricoh media).

Launch Imgburn - leave all settings as default.

Select a video_ts folder with 4+gb video files as source, and the Lite-on drive as the target.

Initiate the burn from the source folder/files.

The program performs a full erase of the media.

Then it burns the dvd.

Then it verifies the contents of the burned dvd.

Then it plays the typical LighteningUK melody for a successfully completed operation without so much as a burp in the process.

Take the DVD out of the burner - insert it in my dvd player connected to the television.

Voila - it plays perfectly.

Hmmmmm . . . is Roxio's burn engine the culprit?

More experiementing to come as time (and patience) permits.

[malatekid]

Jess, I did that with a link to this post.

 

cd

Oh, ok. Good service, cd!

[marlinsinger]

cdanteek, I am here. Thanks for the mmessage.

So far no problems with the Samsung other than the fact I have 2 and it confuses Backup MyPC. I do have Backup MyPC 2006 standalone and EMC 8. Neither has given me problems so far, but since I only installed the drives this past weekend, I can't say I have burned a lot.

There is a firmware update for the drive that may help, also try different media.

 

Firmware

 

You will have to follow the links for the firmware, the site will not let me link directly to the correct page.

 

Also there is a PXengine update on the Sonic site, but I don't know whether that will help or not.

 

http://support.sonic.com/dwnld/engine.asp?

[marlinsinger]

To repeat my new system:

Lite-On SH-16A7S SATA DVD burner connected to motherboard SATA connectors on Epox 570sli motherboard (nvidia chipset), AMD64x2 cpu, 2 gb ram, dual 500gb SATA3 hard drives, WinXP/sp2.

Hard crashes EMC8 whenever I try to burn to the SATA DVD burner. It burns just fine to the Benq 1650 connected to the ide channel.

 

Experiment #1:

Use all the same equipment, no changes in firmware or anything else - except:

Download and install Imgburn version 2.2.0.0.

Insert 4x DVD+RW media in Lite-On drive (Ricoh media).

Launch Imgburn - leave all settings as default.

Select a video_ts folder with 4+gb video files as source, and the Lite-on drive as the target.

Initiate the burn from the source folder/files.

The program performs a full erase of the media.

Then it burns the dvd.

Then it verifies the contents of the burned dvd.

Then it plays the typical LighteningUK melody for a successfully completed operation without so much as a burp in the process.

Take the DVD out of the burner - insert it in my dvd player connected to the television.

Voila - it plays perfectly.

Hmmmmm . . . is Roxio's burn engine the culprit?

More experiementing to come as time (and patience) permits.

Have you tried updating the PXengine from Sonic.

 

http://kb.roxio.com/content/kb/General%20I...mation/000008GN

[utbobert]

cdanteek, I am here. Thanks for the mmessage.

So far no problems with the Samsung other than the fact I have 2 and it confuses Backup MyPC. I do have Backup MyPC 2006 standalone and EMC 8. Neither has given me problems so far, but since I only installed the drives this past weekend, I can't say I have burned a lot.

There is a firmware update for the drive that may help, also try different media.

 

Firmware

 

You will have to follow the links for the firmware, the site will not let me link directly to the correct page.

 

Also there is a PXengine update on the Sonic site, but I don't know whether that will help or not.

 

http://support.sonic.com/dwnld/engine.asp?

 

 

I tried updating the firmware for the drive already from Samsung's website, didn't help. I guess I should be a little more specific on the mobo also; it's a Tyan 2865. I also updated the mobo to the latest BIOS as well. What is the PXengine? I've tried burning a couple different kinds of DVDs and CDs (RW and R) but to no avail. Also, I've tried burning with Nero and I get an error as well, "Cannot perform EndTrack" which is interesting because it's different than Roxio. That indicates to me that it may be some kind of Windows, hardware, or firmware issue since it's common to the programs, but the error was different, so I'm not sure. When I used an adapter though to connect the SATA DVD Drive to the IDE port it burned without a single problem in either program.

[cdanteek]

When I used an adapter though to connect the SATA DVD Drive to the IDE port it burned without a single problem in either program.

 

 

Sounds like a SATA driver issue then.

 

cd

[marlinsinger]

I tried updating the firmware for the drive already from Samsung's website, didn't help. I guess I should be a little more specific on the mobo also; it's a Tyan 2865. I also updated the mobo to the latest BIOS as well. What is the PXengine? I've tried burning a couple different kinds of DVDs and CDs (RW and R) but to no avail. Also, I've tried burning with Nero and I get an error as well, "Cannot perform EndTrack" which is interesting because it's different than Roxio. That indicates to me that it may be some kind of Windows, hardware, or firmware issue since it's common to the programs, but the error was different, so I'm not sure. When I used an adapter though to connect the SATA DVD Drive to the IDE port it burned without a single problem in either program.

 

Your last sentence is the big kicker. Sounds like a MB issue. Something with their SATA drivers.

PXengine is an update that Sonic has to help with newer CD/DVD burners from when the original software came out. It was a guess, but if you are burning successfully as an IDE, then it seems to me being a MB issue.

I did a quick search to see if I could find anything on the MB, but didn't see a manufacturers site. I did see where someone had attached a SCSI controller that when he did this, it disabled the SATA.

Are you running raid?

[utbobert]

Your last sentence is the big kicker. Sounds like a MB issue. Something with their SATA drivers.

PXengine is an update that Sonic has to help with newer CD/DVD burners from when the original software came out. It was a guess, but if you are burning successfully as an IDE, then it seems to me being a MB issue.

I did a quick search to see if I could find anything on the MB, but didn't see a manufacturers site. I did see where someone had attached a SCSI controller that when he did this, it disabled the SATA.

Are you running raid?

 

No SCSI controller on this guy. SATA is definitely enabled. I can read contents on CDs and DVDs just fine on the drive, just no burning, very weird. The manufacturers site for the motherboard is just www.tyan.com. I have nothing in the PCI slots, it's a pretty bare-bones system I'm running. Also no, I am not running a RAID of any kind. The hard drive I am using is a single SATA drive.

[cdanteek]

Look in device manager SCSI Raid controllers. Is it a Intel Raid Controller? Under the driver is it system32\DRIVERS\iaStor.sys?

 

cd

[utbobert]

Look in device manager SCSI Raid controllers. Is it a Intel Raid Controller? Under the driver is it system32\DRIVERS\iaStor.sys?

 

cd

 

No SCSI RAID controller at all. This board doesn't have SCSI capabilities.

[utbobert]

All of my ATA stuff seemed to be lumped under IDE/ATA. Since my testing didn't need to be done in Windows, I just went ahead and used a Solaris box and that worked fine. I know I just went around the problem (which I hate to do, it's like admitting defeat) but I was tired of it and just went a different path. So it works with the board using Solaris, good enough for me

[gi7omy]

Actually - SATA are enumerated as SCSI devices under Device Manager (Control Panel, System)

[grandpabruce]

Actually - SATA are enumerated as SCSI devices under Device Manager (Control Panel, System)

 

I thought that, too. Not in those words, but I do have a listing under SCSI devices for my SATA controller, but it isn't the one that CD is asking about. Mine is Silicon Image SiI 3132 SATAlink Controller.

[rich86]

For what it is worth . . .

 

I also have a new sata dvd burner in my new tower and it reads discs just fine, but will not burn - it actually crashes EMC8 hard if you try to burn in the disc copier section. My ide Benq burner works just fine in this machine.

 

This is a new Lite-On sh-16a7s sata burner - Epox 570sli motherboard - AMD64x2 cpu. There have been some discussions suggesting issues between nvidia chipset based motherboards and sata burners, but I haven't been able to nail that down or find a solution yet. I hope to have time to experiment a bit this weekend. I may try some other burning programs to see if I can make it work (Roxio and others). I have a suspicion that there may be some issues with the "smartburn" firmware/software being used - either with the sata interface or the EMC burning engine. If I learn anything, I'll come back and post, in case anything similar applies to others.

[rich86]

Have you tried updating the PXengine from Sonic.

 

http://kb.roxio.com/content/kb/General%20I...mation/000008GN

 

Thanks for the tip - I did that - it has helped - but it is still not consistently reliable.

I would surely encourage anyone having problems like this to grab the pxengine update.

More experimenting to come as time permits.

 

btw - to be fair this may still be as much related to Lite-On's firmware in newer drives and nvidia chipset firmware related to sata optical drives - as it is to Roxio's software. Other folks in other forums are reporting some strange goings on with newer Lite-On drives also . . .

[marlinsinger]

I thought that, too. Not in those words, but I do have a listing under SCSI devices for my SATA controller, but it isn't the one that CD is asking about. Mine is Silicon Image SiI 3132 SATAlink Controller.

If I am not mistaken, the Silicon Image is for Raid. May be wrong, but on the one MB I had it had regular SATA ports that could be used normally or with raid and Silicon Image SATA ports that were raid only.

 

Also, I got home and did some testing using different burn software. I did have one buffer underrun on the very first CD I burned, but after that no problem.

 

Burned 4 data CDs, all with Creator Classic, one even with buffer underrun protection turned off. Only the first was bad and that was with the BU turned on.

1 audio CD burned Nero, including with overburn due to length.

2 data DVDs, one with BU protection on and 1 with it off.

1 backup DVD done with BUMP.

All CDs were TY and the DVDs were Verbatim.

Everything went fine except for the very first CD.

 

I still think it may be a driver issue, especially when you can burn with it hooked up as IDE.

[cdanteek]

Hey Rich,

I haven't kept up with it, but Plextor had Mother Board compatabilty issues.

SATA motherboard compatibility PX-755SA

SATA motherboard compatibility PX-716SA

SATA motherboard compatibility PX-712SA

The info is still on the website even the list of Mother Boards. http://www.plextor.com/english/support/sup...patability.html

 

cd

[gi7omy]

I think the SilI ones expect to be set as RAID 5 (JBOD - Just a Bunch Of Disks) to actually work. I can't be cartin whether the Intel ones would expect the same

[marlinsinger]

All of my ATA stuff seemed to be lumped under IDE/ATA. Since my testing didn't need to be done in Windows, I just went ahead and used a Solaris box and that worked fine. I know I just went around the problem (which I hate to do, it's like admitting defeat) but I was tired of it and just went a different path. So it works with the board using Solaris, good enough for me

 

Sorry you had to do a work around. I don't think it is the drive, probably some setting in the BIOS. Problem becomes finding. I always prefer when they work out of the box so I don't have to think to hard.