Roxio on Windows Vista

[johnsco]

I am running the final version (not beta) of Windows Vista (Technet Plus) on a P4 3.08 Ghz with 2.0 GB ram. I have the following version of Roxio:

Roxio RecordNow Premier

Version: 3.0.0

Build: 3.1.1a

 

At startup I am getting the following message:

 

Program Compatibility Assistant

This Driver is blocked due to compatibility issues

Driver: Sonic Solutions DLA

Publisher: Sonic Solutions

 

A driver is installed that causes stability problems with your system. This driver will be disabled. Please contact the driver manufacture for an update that is compatiable with this version of Windows.

 

Anyone know when the Windows Vista drivers will be available?

[ogdens]

I am running the final version (not beta) of Windows Vista (Technet Plus) on a P4 3.08 Ghz with 2.0 GB ram. I have the following version of Roxio:

Roxio RecordNow Premier

Version: 3.0.0

Build: 3.1.1a

 

At startup I am getting the following message:

 

Program Compatibility Assistant

This Driver is blocked due to compatibility issues

Driver: Sonic Solutions DLA

Publisher: Sonic Solutions

 

A driver is installed that causes stability problems with your system. This driver will be disabled. Please contact the driver manufacture for an update that is compatiable with this version of Windows.

 

Anyone know when the Windows Vista drivers will be available?

 

http://forums.support.roxio.com/index.php?showtopic=9172

[MHorn]

I'm having the exact same problem though it didn't start until I downloaded and installed the windows vista updates. The final version of vista is out now, so why isn't this fixed?

[Larry]

I'm having the exact same problem though it didn't start until I downloaded and installed the windows vista updates. The final version of vista is out now, so why isn't this fixed?

You supplied the clue yourself. The released (final as you put it) version didn't have the problem, it was the updates to the released version that MS put out in the last couple days that caused it. They can't fix something they didn't know about. I know Roxio/Sonic is working on a fix for the v9 line to correct this. Hopefully they'll be able to supply one for some of the other products also.

[stickler]

Yes, same issue here after upgrading from XP to Vista. All works well except for this problem.

 

I have tried a few edits to the Vista Registry deleting various Sonic Keys only to find the "blue screen of death" appear a few times. Even importing the keys back into the Registry in Safe Mode did not allow a normal boot. Had to resort to a system restore as my last effort in getting a working system, so beware.

 

I just know enough to get myself into trouble!

 

Any help from "Registry" experts would be much appreciated.

[Kevin J]

DLA is unsupported in Vista. Instead of trying to make it work I highly recommend uninstalling it and forgetting it. Why forget it? Because the Windows burning program is near identical. They're both packet writing utilities under a different UI but work the same with the added benefit that other Vista computers won't require any special software installed.

 

Software released before the Vista release date is not guarunteed to work in Vista; after all, it is not listed under Operating Systems in System Requirements. Because of Window's backwards compatibility in most cases, most older software will work but software that does not will be made compatible on a case by case basis.

 

Thank you for understanding.

[Kevin J]

Also, this should prove useful:

http://kb.roxio.com/content/kb/Creator/000131CR

[MartyC]

I'm having the same issue. Uninstalled all the roxio stuff. But when I get to Sonic Encoders, it's asking for an OEM disk I do not have. How do we get rid off the old drivers?

[jas28]

Also, this should prove useful:

http://kb.roxio.com/content/kb/Creator/000131CR

 

This tells me how to leave your software on my computer until you figure out how to resolve the issue. I'd really prefer to uninstall your software, but Vista will not let me. Please provide the steps to manually unistall Sonic DLA.

[mikeco]

I've spent the last few hours working on how to get the Sonic DLA driver uninstalled and, finally, it's gone ! I've tried all sorts of things like registry edits, deleting directories, deleting dll's, using the Vista DVD to restore once I got a Blue Screen but nothing worked. The final solution turned out to be relatively simple and didn't require any registry hacking at all. It went like this ...

 

1) If there's been any manual hacking of files and/or registry, use System Restore to get things back to how they were before it started.

 

2) Download safemsi.exe from here. The utility lets Windows Installer be invoked in Safe Mode.

 

3) Boot into Safe Mode by pressing F8 before the Vista boot screen starts.

 

4) Run safemsi.exe.

 

5) Remove the offending application as normal using Control Panel.

[gi7omy]

Mikeco - I copied your post to the Tips and Tricks section on the EMC9 forum and gave you the credit - nice one and thanks