stevehas Posted January 14, 2007 Report Share Posted January 14, 2007 I had been running EMC 7 with a purchased download update to 7.5. It had started giving me issues, i.e. wouldn't open up projects, wouldn't burn projects, etc. So, I recently bought EMC 9. I tried running the install, and found that it wouldn't install because some EMC components were missing. I canceled the install, uninstalled, and deleted everything that had anything to do with Roxio. I re-ran the install, but now the program runs very slow, and EMC 7.0 keeps trying to install itself! What do I do? Help! Link to comment Share on other sites More sharing options...
stevehas Posted January 28, 2007 Author Report Share Posted January 28, 2007 Uninstall as normal (add/remove programs) - actually uninstall all Roxio programs, then run that to clean out any residual traces and then re-install EMC9 Problem fixed! Now I will post my next problem with EMC 9 elsewhere Thanks for teh great help! Link to comment Share on other sites More sharing options...
gi7omy Posted January 28, 2007 Report Share Posted January 28, 2007 Glad you got it sorted out - enjoy burning Link to comment Share on other sites More sharing options...
gi7omy Posted January 14, 2007 Report Share Posted January 14, 2007 You may have EMC 7 components remaining - check this topic http://forums.support.roxio.com/index.php?showtopic=14713 Link to comment Share on other sites More sharing options...
stevehas Posted January 25, 2007 Author Report Share Posted January 25, 2007 You may have EMC 7 components remaining - check this topic http://forums.support.roxio.com/index.php?showtopic=14713 Thanks for the reply, I tried the whole clean install procedure but...I do have EMC 7 components running. In fact I can't get EMC 7 to uninstall from the "Add remove Programs window" I keep getting a message "Unable to find a certificate File" then "Could not open the certificate reading DLL" By the way "Windows Install Clean Up' doesn't appear to be on the MS web site anymore. Link to comment Share on other sites More sharing options...
gi7omy Posted January 25, 2007 Report Share Posted January 25, 2007 Worked for me http://download.microsoft.com/download/e/9...1bd/msicuu2.exe You will see a download MSICUU (MicroSoft Installer CleanUp Utility) - that's the file you need Link to comment Share on other sites More sharing options...
stevehas Posted January 25, 2007 Author Report Share Posted January 25, 2007 Worked for me http://download.microsoft.com/download/e/9...1bd/msicuu2.exe You will see a download MSICUU (MicroSoft Installer CleanUp Utility) - that's the file you need Thanks but what do I do about uninstalling EMC 7? Link to comment Share on other sites More sharing options...
gi7omy Posted January 25, 2007 Report Share Posted January 25, 2007 Thanksbut what do I do about uninstalling EMC 7? Uninstall as normal (add/remove programs) - actually uninstall all Roxio programs, then run that to clean out any residual traces and then re-install EMC9 Link to comment Share on other sites More sharing options...
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stevehas
I had been running EMC 7 with a purchased download update to 7.5.
It had started giving me issues, i.e. wouldn't open up projects, wouldn't burn projects, etc.
So, I recently bought EMC 9.
I tried running the install, and found that it wouldn't install because some EMC components were missing.
I canceled the install, uninstalled, and deleted everything that had anything to do with Roxio.
I re-ran the install, but now the program runs very slow, and EMC 7.0 keeps trying to install itself!
What do I do?
Help!
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