Another Case of Error 1402

[steve foley]

I too am having this problem. After this very long and slow installation on a PC with a 2.53 GHz Pentium 4 processor, and 1GB of RAM , using WIN XP Pro SP2 and with tons of Hard Disk Space I get almost to the end then this bloody annoying and stupid error message comes up telling me that it has Error 1402 and that I should check that I have Admin Rights. I also get told that the error is with 637099FB-45FD-43C7-9651-6FB540DBB749 which I assume is a Registry Address or Key? Now I am the only user of this PC and as far as I am aware I have admin rights.

 

I have run all sorts of Registry Repair Tools, I have tried installing EMC9 to one of my other HDDS, I have downloaded and run Roxio's Patch for this but no success. I have even tried removing EMC8 but this did not help.

 

Now is there a fix for this? Does someone have some code or a hack which disables these Error Messages and allows one to take the risk and go on and which then installs what it WILL accept regardless?

 

As an alternative to this should I re-install WIN XP Pro and let it repair the OS although I cannot find any faults with the OS itself.

 

 

I would also add that I have both a Virus Killer Mc Afee and Webroot Anti Spyware as well as Windows' own Firewall. Do these need to be disabled to Install EMC9?

[steve foley]

Having a day's leave today I wasted about 1.5 hours by firstly re-installing WinXp Pro in repair mode to see if that would resolve the problem, then I tried Installing EMC9 for the umpteenth time. NOPE! No such Luck. Still get the same load of old gonads almost at the end of the Install.

 

Now if anybody on the staff at Sonic/Roxio ever actually reads this Forum and this thread then please do something about this for myself and others who have bought their Software but can't Install it.

 

Frankly I don't really care how it is solved, a patch to totally disable all the Error routines and let you install at your own risk would suit me just fine. Otherwise a change to the Install program that actually tells you what section is causing the problems and lets you omit that module. Best of all would be to cure the problem in the first place!

 

Now I am going to see if Ashampoo are still selling their equivalent to EMC9 and I will download and install that instead. It's cheaper and if it is anything like the rest of their Software IT ACTUALLY WORKS!

 

 

Well I bought Ashampoo Burning Suite 6, and want to know something? IT INSTALLS NO PROBLEM AND IT WORKS! Not so pretty, not so many bells and whistles , but no probelms either.

 

So I thought, I'll give Roxio EMC9 one last go. As some people have advised on this Forum I disabled all the Start-up items using Msconfig and having switched off my router to disconnect the Internet tried to load it. NO WAY JOSE' this time it told me that the Windows Installer wasn't working although I had ensured it was loaded.

 

Now as a sting in the tail it wiped out my Audio Drivers. In the end I had once more to reload Win XP Pro in repair mode.

 

Now I am back to normal and that's it for me! I will write of the £42 or so that it cost me to bitter experience, Sonic/Roxio have lost a previously loyal customer.

 

My suggestion if your copy of Roxio EMC 9 won't Install on your PC.? Take the CDs for this non-functional software, place in your microwave oven, set to 10 seconds, hit the switch, watch and enjoy the firework display. Remove now scorched CDs, use as frisbees. Then purchase Nero or Ashampoo or some other Burning S/W.

[steve foley]

+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

 

I tried installing to my third HDD, Drive I, but got the same sh1tty idiotic and very annoying error message . I then set myself up as another User with full Admin Rights , although I already had these on my own Log In. Yes you have guessed almost there but again this f**king rubbish! Now if MS can let you ignore a file and get on with the rest of the Install and worry about what you couldn't load later then why can't Roxio (Sonic) do the same or at the very least tell you what file is causing the problem and let you elect to do a Custom Install and omit the offending section?

 

Now if someone knows of a "hack" which will get you round this hold-up let us have it please. I am now going to try a re-install of Win XO pro to see if that will flush the Registry and get me round this problem. If not I will buy some other CD etc burning Software which is a pity as to date Roxio's Products have been very good indeed which I am sure that EMC9 is too, IF ONLY I COULD BLOODY INSTALL IT!

 

 

Having a day's leave today I wasted about 1.5 hours by firstly re-installing WinXp Pro in repair mode to see if that would resolve the problem, then I tried Installing EMC9 for the umpteenth time. NOPE! No such Luck. Still get the same load of old gonads almost at the end of the Install.

 

Now if anybody on the staff at Sonic/Roxio ever actually reads this Forum and this thread then please do something about this for myself and others who have bought their Software but can't Install it.

 

Frankly I don't really care how it is solved, a patch to totally disable all the Error routines and let you install at your own risk would suit me just fine. Otherwise a change to the Install program that actually tells you what section is causing the problems and lets you omit that module. Best of all would be to cure the problem in the first place!

 

Now I am going to see if Ashampoo are still selling their equivalent to EMC9 and I will download and install that instead. It's cheaper and if it is anything like the rest of their Software IT ACTUALLY WORKS!

[grandpabruce]

I too am having this problem. After this very long and slow installation on a PC with a 2.53 GHz Pentium 4 processor, and 1GB of RAM , using WIN XP Pro SP2 and with tons of Hard Disk Space I get almost to the end then this bloody annoying and stupid error message comes up telling me that it has Error 1402 and that I should check that I have Admin Rights. I also get told that the error is with 637099FB-45FD-43C7-9651-6FB540DBB749 which I assume is a Registry Address or Key? Now I am the only user of this PC and as far as I am aware I have admin rights.

 

I have run all sorts of Registry Repair Tools, I have tried installing EMC9 to one of my other HDDS, I have downloaded and run Roxio's Patch for this but no success. I have even tried removing EMC8 but this did not help.

 

Now is there a fix for this? Does someone have some code or a hack which disables these Error Messages and allows one to take the risk and go on and which then installs what it WILL accept regardless?

 

As an alternative to this should I re-install WIN XP Pro and let it repair the OS although I cannot find any faults with the OS itself.

I would also add that I have both a Virus Killer Mc Afee and Webroot Anti Spyware as well as Windows' own Firewall. Do these need to be disabled to Install EMC9?

 

Yes, disable those. McAfee has been know to cause problems with installs.

[steve foley]

Steve,

Note that I have tried disabling mcafee and other stuff, all to no avail. I have given up although I will continue to monitor this thread just to see if there is ever a solution figured out. Good luck everyone, either in installing or getting your money back.

 

+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

 

I tried installing to my third HDD, Drive I, but got the same sh1tty idiotic and very annoying error message . I then set myself up as another User with full Admin Rights , although I already had these on my own Log In. Yes you have guessed almost there but again this f**king rubbish! Now if MS can let you ignore a file and get on with the rest of the Install and worry about what you couldn't load later then why can't Roxio (Sonic) do the same or at the very least tell you what file is causing the problem and let you elect to do a Custom Install and omit the offending section?

 

Now if someone knows of a "hack" which will get you round this hold-up let us have it please. I am now going to try a re-install of Win XO pro to see if that will flush the Registry and get me round this problem. If not I will buy some other CD etc burning Software which is a pity as to date Roxio's Products have been very good indeed which I am sure that EMC9 is too, IF ONLY I COULD BLOODY INSTALL IT!