How to Retrieve an Backup?

[inaneglory]

I'm trying to use the Retrieve Utility in EMC9 to access a set of backup disks that were made with EMC8 Backup. according to the help file if it doesn't auto run I should click on the Launch_Retrieve.exe file but there isn't one on any of the disks. In Windows Explorer it shows nothing at all. EMC9 Disc & Device Utility shows 1 4.4GB file but I can't do anything with it. Help, please

[tbrewst]

Glad you got it figured out.Sometimes the solutions are so easy we have to look back and laugh when all is said and done.

That's one good thing about Roxio backup,you don't need the program installed to restore your data.With BUMP it has to be loaded to restore.

[tbrewst]

try looking under Start,all Programs,Roxio EMC,Data and see if Roxio Retrieve is there.I'm not at a V9 machine right now,this one has V8.It's under that heading in V8.

[Larry]

Which backup program in EMC 8 did you use? Roxio Backup or BUMP (Backup MyPc)?

[inaneglory]

Thanks for the help Larry & Terry! I found the problem. The disks were made with BUMP & not Roxio Backup. Thank you! I had just had catastrophic failure with a brand new (3 month old) WD hard drive & it was starting to look like I was going to lose something like 100GB of stuff when I couldn't get the backup disks to work so I was freaking out a little. Need to remember to write the name of the program used on the new backup disks & work on a more comprehensive backup plan. Thanks again!

[Larry]

Thanks for the help Larry & Terry! I found the problem. The disks were made with BUMP & not Roxio Backup. Thank you! I had just had catastrophic failure with a brand new (3 month old) WD hard drive & it was starting to look like I was going to lose something like 100GB of stuff when I couldn't get the backup disks to work so I was freaking out a little. Need to remember to write the name of the program used on the new backup disks & work on a more comprehensive backup plan. Thanks again!

Glad to hear we were able to help and you got it sorted out. Good Luck.

[tbrewst]

Look for Launch_retrieve.exe on the actual backup disc you made.Roxio backup puts a copy of it on the disc you make.

[inaneglory]

There is no Launch_retrieve.exe file on any of the 13 backup disks