Reading a Disc created using Roxio

[pweseman]

I have a job maintaining a DB file for an organization. I receive photos of people in the DB who have taken clinics. One of the people who sends me photos uses Roxio. When I put the disc in my drive, I can copy the photos to my photo file no problem. Then the problem starts. First the disc cannot be ejected by hitting the eject button. I have to right clinic anc actually click on 'eject'. Then whatever was on that disc will not go away. I can put another disc in that same drive and what shows up when I try to read it is what was on the previous disc. The only way I have been able to get the drive to recognize another disc is to reboot the computer. Is there a setting I can use to get rid of this situation without having to reboot every time?

[gi7omy]

What format was the disc done in?

 

I've a feeling that they have used Drag to Disc (UDF format and packet writing) which most of us here won't use

[pweseman]

What format was the disc done in?

 

I've a feeling that they have used Drag to Disc (UDF format and packet writing) which most of us here won't use

Can I tell what format it is in by looking at something? I just open Explorer, go to the F: drive and copy the pictures to my drive.

[james_hardin]

First of all, all Roxio burning is done in compliance with international standards for burning. There is no option for Voodoo available to the users.

 

A drive that is not refreshing is not an uncommon problem and usually cured by updating the firmware for that drive.

 

Another possibility is early versions of XP could not read Sessions on a DVD. That was fixed in an update some time ago, SP1 or SP2.

 

Daithi's suggestion will go a long way for overall compatibility.

[gi7omy]

It's hard to tell - usually D2D discs are formatted and the files dragged over (never a reliable way to transfer and leads to all sorts of problems)

 

Without asking your customer just how he created the disc, it's almost impossible to say why it's acting the way it is

 

Suggest to him that the next time he makes a CD to use Photosuite or Creator Classic and to finalise the disc before bringing it in