jgpa Posted January 22, 2007 Report Share Posted January 22, 2007 I cannot get rid of this so I can upgrade to 6. I've tried Roxizap to no avail, when xp boots it crashes w/ 7e, no file mentioned. I have to restore from my cloned drive to get working again. Can anyone tell me how to get this removed so i can move forward? Link to comment Share on other sites More sharing options...
Brendon Posted January 22, 2007 Report Share Posted January 22, 2007 Did you uninstall through the Control Panel "Add and remove programs" menu? You should do that first, and then tidy up the fragments left behind, with Roxizap. If you've broken the uninstall so you can't do things the recommended way, you could use the Microsoft Windows Installer Cleanup Utility which can be found here. Install the utility, and then use it to remove the references to the Roxio program suite. You should then be good to go. Link to comment Share on other sites More sharing options...
jgpa Posted January 22, 2007 Author Report Share Posted January 22, 2007 Did you uninstall through the Control Panel "Add and remove programs" menu? You should do that first, and then tidy up the fragments left behind, with Roxizap.If you've broken the uninstall so you can't do things the recommended way, you could use the Microsoft Windows Installer Cleanup Utility which can be found here. Install the utility, and then use it to remove the references to the Roxio program suite. You should then be good to go. Brendon, Install was done using the uninstall. The only entry was for 'Easy CD Creator Basic', no DirectCD entry, but I believe this is proper. DirectCD disappeared from the notification error as the uninstall progressed. Uninstalled, Roxizap, Installed ECDC 6 Basic, all updates, reboot, BSOD. No reboots until the very end. Thanks. Link to comment Share on other sites More sharing options...
gi7omy Posted January 22, 2007 Report Share Posted January 22, 2007 Try the cleanup utility as suggested by Brendon Although you may have done the uninstall 'by the book' this will make sure that there aren't any strange bits floating around still (windows installers are funny critters) Link to comment Share on other sites More sharing options...
jgpa Posted January 22, 2007 Author Report Share Posted January 22, 2007 Try the cleanup utility as suggested by Brendon Although you may have done the uninstall 'by the book' this will make sure that there aren't any strange bits floating around still (windows installers are funny critters) Yup, am primed to do so, but have to wait - I need the PC today and can't take the 2 hours down time to restore my image. Link to comment Share on other sites More sharing options...
gi7omy Posted January 22, 2007 Report Share Posted January 22, 2007 This isn't an image restore - just a utility to clean out Roxio references without going through all the hassle Works for a lot of things besides Roxio Link to comment Share on other sites More sharing options...
jgpa Posted January 22, 2007 Author Report Share Posted January 22, 2007 This isn't an image restore - just a utility to clean out Roxio references without going through all the hassle Works for a lot of things besides Roxio What I meant was that if the cleanup is not successful and the next attempted uninstall of ECDC 5 fails, my computer is totally unusable and I have to restore my HD clone, which takes about 2 hours to do. Link to comment Share on other sites More sharing options...
gi7omy Posted January 22, 2007 Report Share Posted January 22, 2007 What I meant was that if the cleanup is not successful and the next attempted uninstall of ECDC 5 fails, my computer is totally unusable and I have to restore my HD clone, which takes about 2 hours to do. Good thinking 99 Seriously, it should work without problems - all you're doing is removing any Roxio remnants from the registry. When you do try it, let us know the result Link to comment Share on other sites More sharing options...
jgpa Posted January 22, 2007 Author Report Share Posted January 22, 2007 Good thinking 99 Seriously, it should work without problems - all you're doing is removing any Roxio remnants from the registry. When you do try it, let us know the result OK, I have some info to report. Short version: Success Long version: I was sitting on the clean HD, that is I had restored the clone and had a nicely working ECDC 5 basic w/ DirectCD running along doing its thing. The plan was to again try the uninstall, then run the installer utility, then Roxizp and then finally reboot to see what would happen. However, something compelled me to run the installer cleanup utility first. I chose the only Roxio program listed, 5 basic, and let the utility run. As totally expected (but I had to do it anyway), I now had a system that had no uninstall options. Thinking about what to do, short of restoring the clone again, I decided to take my original basic CD, v 5.1.1 or something like that, install on top of the existing one, and then use that uninstall entry to clean up. So I try this and, after getting the warning about OS incompatibilities, proceed. The installer tells me a later version of DirectCD was in place so it skipped it. The install went along normally and finished w/out troubles. I then went to the DirectCD folder and deleted it. I re-ran the installer and this time told it only the DirectCD, which it happily did. Now I had the entry in add/remove, so I uninstalled 5 basic. This too went w/out a hitch. I ran Roxizap, the uninstall utility (no Roxio entries to do anything with), crossed my fingers and rebooted. I went downstairs for an adult beverage and when I returned I was blessed w/ the Windows desktop! No BSOD. So now I confidently start installing 6 basic (bundled w/ my Plextor drive). I know this is the 4/5 forum but I am listing all this here in the sake of continuity. The installation al lgoes well and when done I reboot. Ding - BSOD 7e. Again. Nuts. I reboot and try safe mode (this never worked before - the stop would happen in safe mode as well). This time it lets me in. At the desktop I get a message about devices have been updated and to reboot. So I try again and no luck, stops all over the place, all kinds of different ones this time. I try to go back into safe mode and this no longer works. It is now really ugly. I boot once more and from the Win menu choose 'last known...'. This let's me in. In fact, everything is there and appears to be good. All the ECDC 6 basic things are there. Aside from the 'no recorder' issues (solved for Creator but not the packet writer) I would say everything is working. To be honest I had not before done the 'last known...' option. I had seen no reason as all I did was take a perfectly stable system and remove ECDC 5. So I don't know if installing and old 5 on top of what I had and then removing that and putting 6 in was the trick, or if the 'last known...' item did it, or that the exact combination of the two was the answer. Nonetheless, it appears to be functioning. I still have to evaluate what is different that the 'last known...' did, as of this writing I can see nothing different. Thanks to all who responded and offered assistance. Link to comment Share on other sites More sharing options...
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