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Frog69

Error code 0490

Question

Any help appreciated. I was running Creator 8 which I uninstalled using add/remove programmes. I also uninstalled Roxio Content and D2D. Trying to install Creator 9 I get an error <<Setup encountered an error during installation Error code 0490>>

Edited by Frog69

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Finally sorted it out myself.

 

I deleted earlier versions of EMC and D2D using Install/uninstall programme in Control Panel, then using Windows Explorer I searched hard drives for any files and folders with ROXIO in the title. I deleted all the ones found and hey presto EMC9 installed without a hitch.

 

One word of warning if you are going to try this - make sure you don't have any other ROXIO software installed that you want to keep.

 

Hope this helps

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