My DVD freezes when burning with Dell XPS

[Brian Lee]

Another frustrated user here with a similar problem to may others: EMC 9 installed, created video using My DVD, attempted to burn and progress froze at 0%. Have been through just about every forum here and have tried every fix, to no avail. I have:

 

Updated video card drivers (uninstalled, reboot, uninstall EMC9, reboot, reinst video, reboot, reinst EMC9)

Updated DVD burner drivers

Updated sound card drivers

updated DirX 9

uninstalled IE 7 (uninst IE7, uninst EMC 9, reboot, reinst EMC 9, reboot)

Even tried uninstalling WMP 10, but no change.

 

If I attempt to create mpeg with videowave, hangs at 0% as well. Attempt to create image file (.iso), hangs at 0%. Any ideas?

 

It seems to me there are a LOT of Dell users that are having these problems... Is it something with the NVIDIA cards (though others have upgraded without success). Dell's support - no help after extensive contact. I really would just like to burn this project for my little 3 y/o boy and then get a refund. Thanks in advance

 

Brian Lee

 

Dell XPS 410

Core 2 CPU 6600, 2.4 GHz

2 GB RAM

Windows XP Media Center Ed, SP2

Video: NVIDIA GeForce 7300 LE (passes all tests with dxdiag)

DVD: TSST TS-H553A, burns DVDs using other programs fine

[Brian Lee]

I'd suggest you go to the nvidia website and download the latest drivers from there. The ones on the Dell site could be a few months behind the latest. Also, make sure that the DirectX you have is the latest from MS - you want 9.0c December release

 

Both already done. Thanks, though.

 

Is there anyone with insight beyond updating drivers, which doesn't seem to be the issue at all...

[Brian Lee]

Both already done. Thanks, though.

 

Is there anyone with insight beyond updating drivers, which doesn't seem to be the issue at all...

 

Just a bit more info: Same error occurs whether I select software or hardware rendering. If I select audio normalization, this task will complete and videowave will hang when it begins video rendering. It just barfs. What a drag...

[grandpabruce]

Both already done. Thanks, though.

 

Is there anyone with insight beyond updating drivers, which doesn't seem to be the issue at all...

 

Disable whatever processes you have running at startup, get rid of any malware/spyware on your computer. Check for viruses, and defrag your hard drive.

 

Sometimes, it is the little things that help.

 

BTW, I have a high end NVidia video card. If I build a slide show in VideoWave, then open MyDVD and try to burn that slide show, the final product ends up with no menu or transitions, if I use hardware rendering. If I use software rendering, it works, but takes a long time.

 

I have seen enough posts on the forums, relating to problems with NVidia cards, to make me think that there is something inherently wrong with the NVidia drivers. Either that, or the software just plain hates NVidia video cards.

[Brian Lee]

Disable whatever processes you have running at startup, get rid of any malware/spyware on your computer. Check for viruses, and defrag your hard drive.

 

Sometimes, it is the little things that help.

 

BTW, I have a high end NVidia video card. If I build a slide show in VideoWave, then open MyDVD and try to burn that slide show, the final product ends up with no menu or transitions, if I use hardware rendering. If I use software rendering, it works, but takes a long time.

 

I have seen enough posts on the forums, relating to problems with NVidia cards, to make me think that there is something inherently wrong with the NVidia drivers. Either that, or the software just plain hates NVidia video cards.

 

Have already disabled everything running at startup with MSConfig.

New computer, drive mostly empty and recently defragmented.

Regular checks for malware, virus protection.

 

Problem still occurs: hang at 0% progress.

EVEN if I select "output as" from videowave, and for ANY output type.

My main menu is a simple photograph, no audio. My first scene is not even video, it's black.

 

Someone educate me - if I have software rendering selected, is the video card involved at all?

[Brian Lee]

Have already disabled everything running at startup with MSConfig.

New computer, drive mostly empty and recently defragmented.

Regular checks for malware, virus protection.

 

Problem still occurs: hang at 0% progress.

EVEN if I select "output as" from videowave, and for ANY output type.

My main menu is a simple photograph, no audio. My first scene is not even video, it's black.

 

Someone educate me - if I have software rendering selected, is the video card involved at all?

Update: I double-uninstalled NVIDIA drivers and reinstalled driver from their website. DVD rendering then WORKED, and DVD burning worked. Still, even though I FINALLY got this to work, the video was still jittery in places, and VideoWave still crashes frequently during editing.

 

With new NVIDIA drivers, there are far more powerful options for settings, and I did enable triple buffering. Not that I know what it is, but it sure sounded powerful.

 

NVIDIA GeForce 7300LE users pay attention: It is not a powerful video card and causes problems with Roxio DVD rendering.

[grandpabruce]

Update: I double-uninstalled NVIDIA drivers and reinstalled driver from their website. DVD rendering then WORKED, and DVD burning worked. Still, even though I FINALLY got this to work, the video was still jittery in places, and VideoWave still crashes frequently during editing.

 

With new NVIDIA drivers, there are far more powerful options for settings, and I did enable triple buffering. Not that I know what it is, but it sure sounded powerful.

 

NVIDIA GeForce 7300LE users pay attention: It is not a powerful video card and causes problems with Roxio DVD rendering.

 

Thanks for the update, Brian. At least you are up and running, sort of, now.

[gi7omy]

I'd suggest you go to the nvidia website and download the latest drivers from there. The ones on the Dell site could be a few months behind the latest. Also, make sure that the DirectX you have is the latest from MS - you want 9.0c December release