Upgrade

[Keepers]

I have been using EMC9 for a few months now. I upgraded from EMC8. I have unistalled both versions because I continue to crash. I want to reinstall version 9. Does anyone know if I should reinstall version 8 and then upgrade to 9 leaving both versions on my HD or should I do a complete removal of eight before I install 9.

[gi7omy]

I'd recommend you uninstall both programs and then run the MS Installer Cleanup utility to remove all traces of Roxio from your syestem and then re-install EMC9

 

MSICUU can be found here

 

http://support.microsoft.com/kb/290301