I have been messing around with this program for a few weeks, and I gotta say it is the poorest integrated suite of software I have ever dealt with. The APIs are weak. The system hangs constantly, and it is a very non-intuitive application. The user manual is not worth the disk space or paper it is written on. When I first bought the program it didn't work and I realized that it was most likely my video card. So I went out and bought a new system. I made sure I was getting a system with a video card that would handle DiectX 9.0c and plenty of Video RAM. My system has 256K dedicated memeory (Not shared). My other stats are below.
My latest problem is when I perform a disk copy I get a Microsoft C++ error window on the tray that I cannot open and an hour glass that spins and jumps all over the screen. I was able to get through the disc copy process and the disc appears to be okay. But the hour glass remains until I reboot the system.
When will Roxio start supporting this product and come out with a patch? It isn't always a driver/video card problem. I think it is a poorly written program that should have been tested more thoroughly before going to market. They should also provide better support via this site or at least answer emails. BTW, I have them in my allow list, so they can get through the spam filter.
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FLHaus
I have been messing around with this program for a few weeks, and I gotta say it is the poorest integrated suite of software I have ever dealt with. The APIs are weak. The system hangs constantly, and it is a very non-intuitive application. The user manual is not worth the disk space or paper it is written on. When I first bought the program it didn't work and I realized that it was most likely my video card. So I went out and bought a new system. I made sure I was getting a system with a video card that would handle DiectX 9.0c and plenty of Video RAM. My system has 256K dedicated memeory (Not shared). My other stats are below.
My latest problem is when I perform a disk copy I get a Microsoft C++ error window on the tray that I cannot open and an hour glass that spins and jumps all over the screen. I was able to get through the disc copy process and the disc appears to be okay. But the hour glass remains until I reboot the system.
When will Roxio start supporting this product and come out with a patch? It isn't always a driver/video card problem. I think it is a poorly written program that should have been tested more thoroughly before going to market. They should also provide better support via this site or at least answer emails. BTW, I have them in my allow list, so they can get through the spam filter.
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