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Toast 8 crashing at launch


Jesman0

Question

D2.5 PPC 10.4.8 4gb ATix800

 

 

I paid for a nd downloaded Toast 8 a couple days ago pretty much for the sole purpose of TiVo file management. I set it up and transferred what was on my tivo no problem, that day.

 

Now, today, I can't launch Toast, it comes up for a second then disappears. I get the "send error report to apple"

 

Here is the error:

 

Date/Time: 2007-01-27 11:13:56.848 -0500

OS Version: 10.4.8 (Build 8L127)

Report Version: 4

 

Command: Toast Titanium

Path: /Applications/Toast 8 Titanium/Toast Titanium.app/Contents/MacOS/Toast Titanium

Parent: WindowServer [13283]

 

Version: 8.0 (112) (8.0)

 

PID: 13892

Thread: 0

 

Exception: EXC_BAD_ACCESS (0x0001)

Codes: KERN_PROTECTION_FAILURE (0x0002) at 0x00000793

 

Thread 0 Crashed:

0 com.roxio.Toast 0x00736e44 LaterCheckForUpdate::Perform() + 16

1 com.roxio.Toast 0x002f2434 COneShot::SpendTime(EventRecord const&) + 64

2 com.roxio.Toast 0x003afb5c LPeriodical::DevoteTimeToRepeaters(EventRecord const&) + 84

3 com.roxio.Toast 0x0013f0a0 CSwitchboard::ProcessEvent() + 160

4 com.roxio.Toast 0x00148020 CApplication::Process1Event() + 52

5 com.roxio.Toast 0x00146658 CApplication::DoRun() + 208

6 com.roxio.Toast 0x00148148 CApplication::HandleForeignExceptions() + 36

7 com.roxio.Toast 0x00146568 CApplication::Run() + 44

8 com.roxio.Toast 0x000c6414 main + 100

9 com.roxio.Toast 0x000037bc _start + 760

10 com.roxio.Toast 0x000034c0 start + 48

 

Thread 1:

0 libSystem.B.dylib 0x9000ab48 mach_msg_trap + 8

1 libSystem.B.dylib 0x9000aa9c mach_msg + 60

2 com.unsanity.ape 0x01d86b14 0x1d85000 + 6932

3 libSystem.B.dylib 0x9002b508 _pthread_body + 96

 

Thread 2:

0 libSystem.B.dylib 0x9000ab48 mach_msg_trap + 8

1 libSystem.B.dylib 0x9000aa9c mach_msg + 60

2 com.apple.CoreFoundation 0x907dcb78 __CFRunLoopRun + 832

3 com.apple.CoreFoundation 0x907dc47c CFRunLoopRunSpecific + 268

4 com.apple.audio.CoreAudio 0x9145463c HALRunLoop::OwnThread(void*) + 264

5 com.apple.audio.CoreAudio 0x914543dc CAPThread::Entry(CAPThread*) + 96

6 libSystem.B.dylib 0x9002b508 _pthread_body + 96

 

Thread 3:

0 libSystem.B.dylib 0x9001f08c select + 12

1 com.apple.CoreFoundation 0x907ef40c __CFSocketManager + 472

2 libSystem.B.dylib 0x9002b508 _pthread_body + 96

 

Thread 0 crashed with PPC Thread State 64:

srr0: 0x0000000000736e44 srr1: 0x100000000200f030 vrsave: 0x0000000000000000

cr: 0x44000224 xer: 0x0000000020000000 lr: 0x00000000002f2434 ctr: 0x0000000000736e34

r0: 0x0000000000736e34 r1: 0x00000000bffff940 r2: 0x00000000000006eb r3: 0x000000000702ce20

r4: 0x0000000000000001 r5: 0x0000000000000003 r6: 0x0000000000000004 r7: 0x0000000000000004

r8: 0x0000000055c1a290 r9: 0x0000000000000003 r10: 0x0000000002faf080 r11: 0x00000000008c9e58

r12: 0x0000000000736e34 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000000

r16: 0x0000000000000000 r17: 0x0000000000000000 r18: 0x0000000000000000 r19: 0x0000000000000000

r20: 0x0000000000000000 r21: 0x0000000000000000 r22: 0x0000000000000000 r23: 0x0000000000000000

r24: 0x0000000000000000 r25: 0x0000000000000002 r26: 0x00000000bffffd14 r27: 0x00000000bffffcf8

r28: 0x00000000bffffcec r29: 0x00000000bffffa3c r30: 0x00000000bffffa3c r31: 0x000000000702cec0

 

Binary Images Description:

0x1000 - 0x7ccfff com.roxio.Toast 8.0 (112) (8.0) /Applications/Toast 8 Titanium/Toast Titanium.app/Contents/MacOS/Toast Titanium

0x1880000 - 0x18e8fff com.DivXInc.DivXDecoder 6.4.0 /Library/QuickTime/DivX Decoder.component/Contents/MacOS/DivX Decoder

0x1a05000 - 0x1a7efff com.DivXInc.DivXDecoder 6.0.5 /Library/QuickTime/DivX 6 Decoder.component/Contents/MacOS/DivX 6 Decoder

0x1af1000 - 0x1af9fff com.Logitech.Control Center.Scroll Enhancer 2.1 /Library/Application Enhancers/LCC Scroll Enhancer.ape/Contents/MacOS/LCC Scroll Enhancer

0x1c05000 - 0x1cedfff mcmpgvout.010 /Applications/Toast 8 Titanium/Toast Titanium.app/Contents/Frameworks/mcmpgvout.010.framework/mcmpgvout.010

0x1d85000 - 0x1d94fff com.unsanity.ape 2.0.1 /Library/Frameworks/ApplicationEnhancer.framework/Versions/A/ApplicationEnhancer

0x1e44000 - 0x1e52fff AC3Enc /Applications/Toast 8 Titanium/Toast Titanium.app/Contents/PlugIns/AC3Enc.bundle/Contents/MacOS/AC3Enc

0x1f90000 - 0x1fa9fff GLDriver /System/Library/Frameworks/OpenGL.framework/Versions/A/Resources/GLDriver.bundle/GLDriver

0x1faf000 - 0x1fcafff GLRendererFloat /System/Library/Frameworks/OpenGL.framework/Versions/A/Resources/GLRendererFloat.bundle/GLRendererFloat

0x60e6000 - 0x61f5fff GLEngine /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine

0x6224000 - 0x6314fff com.apple.ATIRadeon9700GLDriver 1.4.18 (4.1.8) /System/Library/Extensions/ATIRadeon9700GLDriver.bundle/Contents/MacOS/ATIRadeon9700GLDriver

0x6322000 - 0x634cfff com.apple.iSightAudio 7.1.3 /Library/Audio/Plug-Ins/HAL/iSightAudio.plugin/Contents/MacOS/iSightAudio

0x699d000 - 0x69a8fff com.apple.iokit.SCSITaskLib 1.4.9 /System/Library/Extensions/IOSCSIArchitectureModelFamily.kext/Contents/PlugIns/SCSITaskUserClient.kext/Contents/PlugIns/SCSITaskLib.plugin/Contents/MacOS/SCSITaskLib

0x6f7e000 - 0x6fbdfff com.apple.QuickTimeFireWireDV.component 7.1.3 /System/Library/QuickTime/QuickTimeFireWireDV.component/Contents/MacOS/QuickTimeFireWireDV

0x7105000 - 0x72fefff net.telestream.wmv.import 2.1.0.33 /Library/QuickTime/Flip4Mac WMV Import.component/Contents/MacOS/Flip4Mac WMV Import

0x732d000 - 0x73a6fff com.apple.applepixletvideo 1.2.5 (1.2d5) /System/Library/QuickTime/ApplePixletVideo.component/Contents/MacOS/ApplePixletVideo

0x80db000 - 0x80f0fff com.apple.QuartzComposer.ExtraPatches 1.2.3 (32.21) /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzComposer.framework/Versions/A/Resources/ExtraPatches.plugin/Contents/MacOS/ExtraPatches

0x10000000 - 0x10274fff DVDVideoLib.dylib /Applications/Toast 8 Titanium/Toast Titanium.app/Contents/MacOS/DVDVideoLib.dylib

0x20000000 - 0x202d4fff com.Sonic.AS_Storage ??? (1.0) /Applications/Toast 8 Titanium/Toast Titanium.app/Contents/Frameworks/AS_Storage.framework/Versions/A/AS_Storage

0x8fe00000 - 0x8fe51fff dyld 45.3 /usr/lib/dyld

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0x9021b000 - 0x90268fff com.apple.CoreText 1.0.2 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreText.framework/Versions/A/CoreText

0x90293000 - 0x90344fff ATS /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/ATS

0x90373000 - 0x9072dfff com.apple.CoreGraphics 1.258.38 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics

0x907ba000 - 0x90893fff com.apple.CoreFoundation 6.4.6 (368.27) /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation

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0x908de000 - 0x909e0fff libicucore.A.dylib /usr/lib/libicucore.A.dylib

0x90a3a000 - 0x90abefff libobjc.A.dylib /usr/lib/libobjc.A.dylib

0x90ae8000 - 0x90b58fff com.apple.framework.IOKit 1.4 (???) /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit

0x90b6e000 - 0x90b80fff libauto.dylib /usr/lib/libauto.dylib

0x90b87000 - 0x90e5efff com.apple.CoreServices.CarbonCore 681.7 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore

0x90ec4000 - 0x90f44fff com.apple.CoreServices.OSServices 4.1 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framework/Versions/A/OSServices

0x90f8e000 - 0x90fcffff com.apple.CFNetwork 4.0 (129.19) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwork.framework/Versions/A/CFNetwork

0x90fe4000 - 0x90ffcfff com.apple.WebServices 1.1.2 (1.1.0) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/WebServicesCore.framework/Versions/A/WebServicesCore

0x9100c000 - 0x9108dfff com.apple.SearchKit 1.0.5 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framework/Versions/A/SearchKit

0x910d3000 - 0x910fcfff com.apple.Metadata 10.4.4 (121.36) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Metadata

0x9110d000 - 0x9111bfff libz.1.dylib /usr/lib/libz.1.dylib

0x9111e000 - 0x912d9fff com.apple.security 4.6 (29770) /System/Library/Frameworks/Security.framework/Versions/A/Security

0x913d8000 - 0x913e1fff com.apple.DiskArbitration 2.1 /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration

0x913e8000 - 0x91410fff com.apple.SystemConfiguration 1.8.3 /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration

0x91423000 - 0x9142efff libgcc_s.1.dylib /usr/lib/libgcc_s.1.dylib

0x91433000 - 0x9143bfff libbsm.dylib /usr/lib/libbsm.dylib

0x9143f000 - 0x914bafff com.apple.audio.CoreAudio 3.0.4 /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio

0x914f7000 - 0x914f7fff com.apple.ApplicationServices 10.4 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices

0x914f9000 - 0x91531fff com.apple.AE 1.5 (297) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/AE.framework/Versions/A/AE

0x9154c000 - 0x91619fff com.apple.ColorSync 4.4.4 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync.framework/Versions/A/ColorSync

0x9166e000 - 0x916fffff com.apple.print.framework.PrintCore 4.6 (177.13) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore.framework/Versions/A/PrintCore

0x91746000 - 0x917fdfff com.apple.QD 3.10.21 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framework/Versions/A/QD

0x9183a000 - 0x91898fff com.apple.HIServices 1.5.3 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices.framework/Versions/A/HIServices

0x918c7000 - 0x918e8fff com.apple.LangAnalysis 1.6.1 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalysis.framework/Versions/A/LangAnalysis

0x918fc000 - 0x91921fff com.apple.FindByContent 1.5 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/FindByContent.framework/Versions/A/FindByContent

0x91934000 - 0x91976fff com.apple.LaunchServices 181 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LaunchServices.framework/Versions/A/LaunchServices

0x91992000 - 0x919a6fff com.apple.speech.synthesis.framework 3.3 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesis

0x919b4000 - 0x919f6fff com.apple.ImageIO.framework 1.5.0 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/ImageIO

0x91a0c000 - 0x91ad3fff libcrypto.0.9.7.dylib /usr/lib/libcrypto.0.9.7.dylib

0x91b21000 - 0x91b36fff libcups.2.dylib /usr/lib/libcups.2.dylib

0x91b3b000 - 0x91b59fff libJPEG.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib

0x91b5f000 - 0x91bcefff libJP2.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib

0x91be5000 - 0x91be9fff libGIF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib

0x91beb000 - 0x91c4afff libRaw.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libRaw.dylib

0x91c4f000 - 0x91c8cfff libTIFF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib

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0x92513000 - 0x9283efff libLAPACK.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libLAPACK.dylib

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0x92d7e000 - 0x92e6cfff libiconv.2.dylib /usr/lib/libiconv.2.dylib

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0x92ea7000 - 0x92f01fff libGLU.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib

0x92f1f000 - 0x92f1ffff com.apple.Carbon 10.4 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon

0x92f21000 - 0x92f35fff com.apple.ImageCapture 3.0 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/Versions/A/ImageCapture

0x92f4d000 - 0x92f5dfff com.apple.speech.recognition.framework 3.4 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.framework/Versions/A/SpeechRecognition

0x92f69000 - 0x92f7efff com.apple.securityhi 2.0 (203) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Versions/A/SecurityHI

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0x97718000 - 0x97719fff libGLSystem.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLSystem.dylib

0x9771b000 - 0x97728fff com.apple.agl 2.5.6 (AGL-2.5.6) /System/Library/Frameworks/AGL.framework/Versions/A/AGL

0x97742000 - 0x97782fff com.apple.glut 3.3.8 (GLUT-3.3.8) /System/Library/Frameworks/GLUT.framework/Versions/A/GLUT

0x97831000 - 0x9784cfff com.apple.AppleVAFramework 2.4.26 /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA

0x97b5f000 - 0x97d46fff com.apple.dvdplayback 4.6.9 (4690) /System/Library/Frameworks/DVDPlayback.framework/Versions/A/DVDPlayback

0x981ca000 - 0x9829bfff com.apple.QuartzComposer 1.2.3 (32.21) /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzComposer.framework/Versions/A/QuartzComposer

0x98318000 - 0x98318fff com.apple.quartzframework 1.0 /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz

0x986c6000 - 0x987d4fff com.apple.DiskImagesFramework 10.4.7 (114.1) /System/Library/PrivateFrameworks/DiskImages.framework/DiskImages

0x98852000 - 0x9885ffff libbz2.1.0.dylib /usr/lib/libbz2.1.0.dylib

0x98b42000 - 0x994f9fff com.apple.QuickTimeComponents.component 7.1.3 /System/Library/QuickTime/QuickTimeComponents.component/Contents/MacOS/QuickTimeComponents

0x99720000 - 0x99724fff com.apple.QuickTimeH264.component 7.1.3 /System/Library/QuickTime/QuickTimeH264.component/Contents/MacOS/QuickTimeH264

0x99726000 - 0x9980afff QuickTimeH264.altivec /System/Library/QuickTime/QuickTimeH264.component/Contents/Resources/QuickTimeH264.altivec

0x99956000 - 0x99a1dfff com.apple.QuickTimeMPEG4.component 7.1.3 /System/Library/QuickTime/QuickTimeMPEG4.component/Contents/MacOS/QuickTimeMPEG4

0x99f3c000 - 0x99f47fff com.apple.IMFramework 3.1.2 (428) /System/Library/Frameworks/InstantMessage.framework/Versions/A/InstantMessage

0x9a3d3000 - 0x9a3d4fff com.apple.iokit.dvcomponentglue 1.7.9 /System/Library/Frameworks/DVComponentGlue.framework/Versions/A/DVComponentGlue

0x9a4d6000 - 0x9a50cfff com.apple.Syndication 1.0.6 (54) /System/Library/PrivateFrameworks/Syndication.framework/Versions/A/Syndication

0xc0000000 - 0xc0003fff mcmpgvout /Applications/Toast 8 Titanium/Toast Titanium.app/Contents/Frameworks/mcmpgvout.framework/Versions/1.4.0/mcmpgvout

0xc1000000 - 0xc1010fff mcmpgaout /Applications/Toast 8 Titanium/Toast Titanium.app/Contents/Frameworks/mcmpgaout.framework/Versions/1.2.0/mcmpgaout

0xc2000000 - 0xc2007fff mcpcmaout /Applications/Toast 8 Titanium/Toast Titanium.app/Contents/Frameworks/mcpcmaout.framework/Versions/1.2.0/mcpcmaout

0xc3000000 - 0xc3004fff mcmpgcheck /Applications/Toast 8 Titanium/Toast Titanium.app/Contents/Frameworks/mcmpgcheck.framework/Versions/1.2.0/mcmpgcheck

0xc4000000 - 0xc4042fff mcmpegin /Applications/Toast 8 Titanium/Toast Titanium.app/Contents/Frameworks/mcmpegin.framework/Versions/1.2.0/mcmpegin

0xca000000 - 0xca02efff mcmpgmux /Applications/Toast 8 Titanium/Toast Titanium.app/Contents/Frameworks/mcmpgmux.framework/Versions/1.2.0/mcmpgmux

0xcc000000 - 0xcc093fff mcmpgdec /Applications/Toast 8 Titanium/Toast Titanium.app/Contents/Frameworks/mcmpgdec.framework/Versions/1.2.0/mcmpgdec

 

Model: PowerMac7,3, BootROM 5.1.8f7, 2 processors, PowerPC G5 (3.0), 2.5 GHz, 4 GB

Graphics: ATI Radeon X800 XT, ATY,R420, AGP, 256 MB

Memory Module: DIMM0/J11, 512 MB, DDR SDRAM, PC3200U-30330

Memory Module: DIMM1/J12, 512 MB, DDR SDRAM, PC3200U-30330

Memory Module: DIMM2/J13, 512 MB, DDR SDRAM, PC3200U-30330

Memory Module: DIMM3/J14, 512 MB, DDR SDRAM, PC3200U-30330

Memory Module: DIMM4/J41, 1 GB, DDR SDRAM, PC3200U-30330

Memory Module: DIMM5/J42, 1 GB, DDR SDRAM, PC3200U-30330

AirPort: AirPort Extreme, 405.1 (3.90.34.0.p18)

Modem: Jump, , V.92, Version 1.0,

Bluetooth: Version 1.7.8f2, 2 service, 1 devices, 1 incoming serial ports

Network Service: AirPort, AirPort, en1

Serial ATA Device: Maxtor 6Y160M0, 152.67 GB

Serial ATA Device: Maxtor 6L300S0, 279.48 GB

Parallel ATA Device: PIONEER DVD-RW DVR-117D,

USB Device: Hub, , Up to 480 Mb/sec, 500 mA

USB Device: USB Receiver, Logitech, Up to 1.5 Mb/sec, 500 mA

USB Device: Photosmart 2600 series, HP, Up to 12 Mb/sec, 500 mA

USB Device: Nostromo SpeedPad2, Honey Bee, Up to 1.5 Mb/sec, 500 mA

USB Device: Bluetooth HCI, , Up to 12 Mb/sec, 500 mA

USB Device: AK5370, AKM, Up to 12 Mb/sec, 500 mA

FireWire Device: iSight, Apple Computer, Inc., Up to 400 Mb/sec

 

 

 

 

Funny thing is, i can launch the Tivo transfer app by itself and it works fine. After about 3 attempts to launch Toast, I get the setup screen. If I re-setup toast and get a stable window, it will crash as soon as I select the tivo from the media browser.

 

Any suggestions?

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-- Nope, I'm having the same issue from the retail boxed version. Have tried all the suggestions from Knowledge Base without success.

 

-- OK, found the issue - no thanks to Roxio (no response to my email to support yet). As Front posted above, Toast requires the Apple dfont version of Helvetica. Runs fine with it, crashes on load without it.

 

Nevermind the fact that anyone in a graphics/publishing workflow has replaced it with a Postscript version. Nevermind the fact that even Apple modified their i-Apps to drop this requirement - they run fine with Postscript versions of Helvetica, HelveticaNeue, etc. Nope, the Toast 8 interface apparently works only with Helvetica dfont.

 

IMHO, Roxio ought to:

1. include this rather vital bit of info in the release notes file & online KnowledgeBase;

2. apologize to their customer base for writing this into the app seemingly without any error-trapping (this dfont thing has only been an issue since the very first release of OS X - how many years now?); and

3. release an 8.0.1 bug fix ASAP.

 

John

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Did you by any chance put a custom icon on the TiVo Recordings folder? If so, drag the existing TiVo Recordings folder to the desktop, create a new folder in the original location called TiVo Recordings. Then drag the .tivo files from the folder you moved to the desktop to the new folder.

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Well, that info has been posted for a while.

 

-- yes, now I see that has been up at least what, 14 days - "last updated 1/23/07"

 

Strange that I didn't find that page - on your "top issues" list on support home page, one was "application crashing at launch", so I followed that link. Lots of generally good advice, even a suggestion to use Cocktail to purge cache files - not a word about fonts.

 

Anyway, it would be really great if the next dot-release of Toast fixed this totally unnecessary hazard.

 

John

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Same here. iMac24 - Crash on launch. Toast 7 works fine. Loaded it onto Macbook Pro - Works !

 

tried all fixes talked about here, no difference. Same fonts as Macbook etc... Dumped plist, pref and all that...

 

I would expect that Roxio will respond at some point. ???? Hey guy !!!! :D:huh::D:)

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FireWire Device: iSight, Apple Computer, Inc., Up to 400 Mb/sec

Try disconnecting the Firewire iSight camera and restarting Toast. Previous versions of Toast sometimes had problems with Firewire video devices that don't work with Toast's DV capture feature. Maybe that's what is happening here.

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I've just installed 8 and it crashed after the final install screen. Fonts are managed as per Apple/Extensis recomendations for postscript design workflow, so I moved Helvetica.dfont back into the library folder and Toast opened straight away. Of note, I already had Adobe postscript version in there instead, but Toast apparently does not consider it a tasty replacement.

 

This is increadibly frustrating if you need a postscript workflow.

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