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Error 80004005 and 80045018


BobL2

Question

Using Roxio EMC 8, building a Videowave production is fairly easy and it plays great on my computer. HOWEVER, using DVD Express in Videowave I cannot burn a production to disc. It is about 2gb in length.

I consistently receive a 80004005 encoding error. When saving this production to "disc image file" on my hard drive I receive a 80045018 error "while opening project". Previously I encountered the same errors with a larger production, approx. 3.9gb in length. But I was able to burn to disc by sending it from Videowave to MyDVD and then burning. This workaround does not work with shorter production. To solve this problem I have tried the following:

- updated EMC-8 on-line

- downloaded and ran 80004005 hot fix from Roxio.

- requested latest driver revision from Teac (DVD drive manufacturer) to compare with mine.

- tried burning with Mcafee disabled

- checked hard drive (it does not need defragmenting)

- tried different media, DVD+RW and DVD-R, same as used in good burn with larger production

- read and reread Forum discussions. Have not found a fix there but somehow may have missed it.

 

The only thing I can think of that is different between the two productions other than length is I did install a 500gb Western Digital external drive on a USB port and it works great. I did this to free up virtual memory, plus free up hard drive space. I can not move my video clips for this production from the external drive to

the hard drive, due to lack of space.

 

To solve this problem I would be willing to involve Roxio Tech Support or upgrade to EMC 9 but I don't have a warm feeling that either of these options would solve my problems. Any help or suggestions will be appreciated. As a last resort I could go back to EMC-7.5, that version worked great, however I would probably have to reassemble my production. Technical info follows:

 

- System - Dell Dimension 4600i

- Processor - Intel Pentium 4, 2.66ghz

- Memory - 256mb

- Operating system - Windows XP version 5.1 (build 2600) service pack 2

- DVD drive - Teac DVD+RW DV-W58E, driver version 5.1.2535.0

- Total memory - 1799052kb

- Total memory available - 331124kb

- Free space on c: - 54904mb

- EMC 8 version - (build 805B56B ENU)

 

 

Thanks, Bob

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I'd seriously recommend you download and install Lavasoft Adaware SE and Spybot S&D - both are free programs and do catch a lot of stuff that sneaks in.

 

Reason for both is that I find that one catches stuff that the other doesn't and I run them on a weekly basis.

 

Something has happened to make the program stop working. If you have as you say all your stuff on a separate drive, I'd seriously consider a re-install of Windows after a reformat - then reinstall your apps. I've done a turn round on a client's machine when it really became necessary (Office, AV, Graphics, etc) in 3 - 4 hours tops.

 

Usual cause for the problems? A load of spyware that snuck in while browsing.

 

Even opening e-mails from known sources can be problematic - especially if they have attachments. It wouldn't be the first time an infected machine sent a copy of the virus to everyone on the mailing list. I got caught that way once and ever after, if I get an attachment, it gets scanned before I even look to see what it is

 

I may have found the problem

i burn 2 dvd's last night (this mornig)

i am going to run some more test, wish me luck. if this works, i may have found the solution!!!

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I just re-read your posts. Nowhere do you really describe what you are doing and what is exactly happening. You posted that EMC 7 was working fine and then all of a sudden it quit working. The question is what did you do to your system that caused EMC to suddenly stop working?

 

 

I may have found the problem

i burn 2 dvd's last night (this mornig)

i am going to run some more test, wish me luck. if this works, i may have found the solution!!!

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I may have found the problem

i burn 2 dvd's last night (this mornig)

i am going to run some more test, wish me luck. if this works, i may have found the solution!!!

 

Adh mor ort :)

 

Don't forget to come back and let us know - handy for future reference

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Please tell us what you find! This is a case of the Yellowfin having us hooked!

 

ok, here it goes

on my desltop i have an icon for "Roxio PhotoSuite and VideoWave Premier Suite 8"

when i dbl click on it, a window comes up and offers me many tabs. among them is "home" which when clicked, ofers me the following: "Welcome" "Aplications" and "Recources"

I would click on aplications to bring up a series of apps. among them video wave 8

one i clicked on that, i would begin my productions in the normal way, BUT!, when i tried to burn my production to dvd, hence the errors......

 

Ok, so, I am furious, as you know. I am doing everyhting I know to check my cpu for ANYTHING!!!

 

At about 2am, for some reason, i clicked on Start, Programs, to see if there were any new programs installed and to find Roxio.

Ok, this is imprtant, I think, so pay attention, LOL..

I followed my cursor as folows: START>PROGRAMS>Roxio PhotoSuite and VideoWave Premier Suite 8>DVD & VIDEO>VIDEO WAVE.....

 

this time, only video wave 8 came up, not the whole suite. video wave looked just like it did when I clicked on APllications (read above). So, I opned an exisiting project, clicked on DVD icon, burn disc(create DVD)

 

and.........it worked! IT friggin worked. I tried it agan wth another project, (slide show too).

and.........It worked. So for Sh&t$ and giggles, i closed it all down rebooted, and did the same thing. it worked again. So, then I tried it again, excepot this time, I used the desktop icon for"Roxio PhotoSuite and VideoWave Premier Suite 8", clicked on the home tab>applications/video wave opend up the same projects,

 

and recieved the #$^@ error message again. closed it, went to START>PROGRAMS>Roxio PhotoSuite and VideoWave Premier Suite 8>DVD & VIDEO>VIDEO WAVE

 

open the same project.and it worked!!1

 

My "non-scienctific conclusion" = you must open video wave through the start button, or open video wave "alone" without the whole suite. There must be something corrupt in the software or a conflict of sorts, but if someone else who is getting the same arror (error while encoding etc. Error 80004005 and 80045018)

 

try this and let me know. it would be a good consilation prize to be a hero for a day/

 

Mike

 

ok, here it goes

on my desltop i have an icon for "Roxio PhotoSuite and VideoWave Premier Suite 8"

when i dbl click on it, a window comes up and offers me many tabs. among them is "home" which when clicked, ofers me the following: "Welcome" "Aplications" and "Recources"

I would click on aplications to bring up a series of apps. among them video wave 8

one i clicked on that, i would begin my productions in the normal way, BUT!, when i tried to burn my production to dvd, hence the errors......

 

Ok, so, I am furious, as you know. I am doing everyhting I know to check my cpu for ANYTHING!!!

 

At about 2am, for some reason, i clicked on Start, Programs, to see if there were any new programs installed and to find Roxio.

Ok, this is imprtant, I think, so pay attention, LOL..

I followed my cursor as folows: START>PROGRAMS>Roxio PhotoSuite and VideoWave Premier Suite 8>DVD & VIDEO>VIDEO WAVE.....

 

this time, only video wave 8 came up, not the whole suite. video wave looked just like it did when I clicked on APllications (read above). So, I opned an exisiting project, clicked on DVD icon, burn disc(create DVD)

 

and.........it worked! IT friggin worked. I tried it agan wth another project, (slide show too).

and.........It worked. So for Sh&t$ and giggles, i closed it all down rebooted, and did the same thing. it worked again. So, then I tried it again, excepot this time, I used the desktop icon for"Roxio PhotoSuite and VideoWave Premier Suite 8", clicked on the home tab>applications/video wave opend up the same projects,

 

and recieved the #$^@ error message again. closed it, went to START>PROGRAMS>Roxio PhotoSuite and VideoWave Premier Suite 8>DVD & VIDEO>VIDEO WAVE

 

open the same project.and it worked!!1

 

My "non-scienctific conclusion" = you must open video wave through the start button, or open video wave "alone" without the whole suite. There must be something corrupt in the software or a conflict of sorts, but if someone else who is getting the same arror (error while encoding etc. Error 80004005 and 80045018)

 

try this and let me know. it would be a good consilation prize to be a hero for a day/

 

Mike

 

 

BTW...it is still working!! I will forward htis info to roxio, as long as they give "me" a credit card number!!

LOLOLOLOLOLOL

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Thanks for the response, I overlooked this important info. My Display Adapter is an Intel 82865G Graphics Controller with 96mb of memory. I updated it to the latest revision PV14.17, this did not correct my problems. Looking at the Intel web site for this hardware I could not find info regarding increasing the memory for this adapter. Looking at the specs for my computer it lists the following memory:

CHANNEL A DIMM 0 256 MB

CHANNEL B DIMM 0 256 MB

 

I am a computer novice, is this insufficient memory for what I am trying to do? Thanks again for you help, and any suggestions are appreciated, Bob

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Thanks for the response, I overlooked this important info. My Display Adapter is an Intel 82865G Graphics Controller with 96mb of memory. I updated it to the latest revision PV14.17, this did not correct my problems. Looking at the Intel web site for this hardware I could not find info regarding increasing the memory for this adapter. Looking at the specs for my computer it lists the following memory:

CHANNEL A DIMM 0 256 MB

CHANNEL B DIMM 0 256 MB

 

I am a computer novice, is this insufficient memory for what I am trying to do? Thanks again for you help, and any suggestions are appreciated, Bob

That is a video adapter built on to your motherboard that uses shared memory. It also does not support all of the functions of DirectX9 which the software requires. You'll need to get a video card that supports directX9 to use the software properly.

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I, like many here, am frustrated beyond belief. I am not a cpu novice. I had video wave 7, which was working fine for a while until one day, it locked up on me and would would cause the preogram to shut down while attempting to burn dvd. ok. I could not figure it out. SO, I purchased the Roxio PhotoSuite and VideoWave Premier Suite 8.....Bad idea. Error after error. No support online, and no help with customer support. I purchased a brand new video card, GForce 8600 Xtreme, 256mb DDR3.

Still, same errors, you know, error while encoding movie, error while encoding menu...same thing time and time again. My system is a dell, P4 3GHZ with 4G of ram.

There is no logical reason that this program will not work . I have updated everything you can think of or what has been suggested, video card, dvd drive, etc.

But still, same errors over and over again. Now I am faceed with 15 hours wasted to try and fix this, the money I spent on this wothless program and a big fat NO for a refund, and yet still, I am trying.

I am pleading to anyone who can help. I use vde7 for slide shows presentations for work, and now I acn do absolutely nothing. I am dead in the water. Can somone please help me or suggest a software program like Roxio PhotoSuite and VideoWave Premier Suite 8 that will just WORK!!

 

Thank you in advance.

 

Mike

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First of all - what OS are you using (EMC8 will NOT work in Vista)

 

Second - did you install either Internet Explorer 7 and/or Windows Media Player 11?

 

You said you had updated the video drivers - did you also download and install the latest DirecX (9.0c, Feb release) from MS? This doesn't get added in updates - it has to be manually installed

 

Both IE7 and WMP11 will wreck EMC8. If you installed them, remove them

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Thanks Larry for your response. Do you have any recommendations as to which adapter to purchase that will support DirectX9? Is it a box that installs externally or a card internally? Either way will it interfere with my motherboard version? Maybe you are not the one to ask all these questions of, and if not perhaps you can refer me to a web site or someone else. Thanks again, Bob

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If you add a dedicated card, you would just have to make sure the onboard one is disabled - it will noty affect any other component or setting

 

To see what you need, open the case and look inside (looking from the back of the case)

 

If all the card slots are white - it's PCI

If the right hand one is brown - it's AGP

If the right hand one is black - it's PCIe

 

They aren't interchangable so make certain you get the right one

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First of all - what OS are you using (EMC8 will NOT work in Vista)

 

Second - did you install either Internet Explorer 7 and/or Windows Media Player 11?

 

You said you had updated the video drivers - did you also download and install the latest DirecX (9.0c, Feb release) from MS? This doesn't get added in updates - it has to be manually installed

 

Both IE7 and WMP11 will wreck EMC8. If you installed them, remove them

 

I have directX9

i have the WMP that came with the OS, and I would never update to WMP11

I also have never updated IE

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You almost certainly have DirectX 9 - but did you update it ?

 

9.0c is needed for rendering - the older version won't work

 

Also, did you update the video drivers from the card maker's site (not from Dell as their drivers tend to be out of date)?

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You almost certainly have DirectX 9 - but did you update it ?

 

9.0c is needed for rendering - the older version won't work

 

Also, did you update the video drivers from the card maker's site (not from Dell as their drivers tend to be out of date)?

 

 

all drivers are properly updated

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One last thing to try - then I'm stumped

 

http://forums.support.roxio.com/index.php?...amp;#entry17076

 

Read what Patrick says there.

 

One other thing that has been known to happen is the power saving of XP kicking in during a render (it starts the screensaver and then powers down the monitor after a while).

 

A suggestion by Gary in another hread was this:

 

Go to the DIsplay Properties

Click on the Screensaver TAB

In the Lower right corner, click on the POWER button.

In the Power Scheme section, click on the drop-down list and select 'ALWAYS ON'

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I, like many here, am frustrated beyond belief. I am not a cpu novice. I had video wave 7, which was working fine for a while until one day, it locked up on me and would would cause the preogram to shut down while attempting to burn dvd. ok. I could not figure it out. SO, I purchased the Roxio PhotoSuite and VideoWave Premier Suite 8.....Bad idea. Error after error. No support online, and no help with customer support. I purchased a brand new video card, GForce 8600 Xtreme, 256mb DDR3.

Still, same errors, you know, error while encoding movie, error while encoding menu...same thing time and time again. My system is a dell, P4 3GHZ with 4G of ram.

There is no logical reason that this program will not work . I have updated everything you can think of or what has been suggested, video card, dvd drive, etc.

But still, same errors over and over again. Now I am faceed with 15 hours wasted to try and fix this, the money I spent on this wothless program and a big fat NO for a refund, and yet still, I am trying.

I am pleading to anyone who can help. I use vde7 for slide shows presentations for work, and now I acn do absolutely nothing. I am dead in the water. Can somone please help me or suggest a software program like Roxio PhotoSuite and VideoWave Premier Suite 8 that will just WORK!!

 

Thank you in advance.

 

Mike

 

 

After suffering many of the same issues and getting NO help from tech support I purchased Nero and Camtasia (techsmith)

still would like to get this to work as it has some features I like

that is why I am still poking around

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If you add a dedicated card, you would just have to make sure the onboard one is disabled - it will noty affect any other component or setting

 

To see what you need, open the case and look inside (looking from the back of the case)

 

If all the card slots are white - it's PCI

If the right hand one is brown - it's AGP

If the right hand one is black - it's PCIe

 

They aren't interchangable so make certain you get the right one

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Thanks for your comments and suggestions. I'm still debating what to do. I do not use my computer for video games so I don't know if I need directx9. All I want to do is capture video from my camera and burn it to DVD. I think I will uninstall EMC-8 and go back to EMC-7.5. Thanks again. Bob

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One last thing to try - then I'm stumped

 

http://forums.support.roxio.com/index.php?...amp;#entry17076

 

Read what Patrick says there.

 

One other thing that has been known to happen is the power saving of XP kicking in during a render (it starts the screensaver and then powers down the monitor after a while).

 

A suggestion by Gary in another hread was this:

 

Go to the DIsplay Properties

Click on the Screensaver TAB

In the Lower right corner, click on the POWER button.

In the Power Scheme section, click on the drop-down list and select 'ALWAYS ON'

 

 

thank you, but it is set up that way already

 

thank you, but it is set up that way already

 

regarding hot fix, done that. nothing!

 

it seems as though there is nothing that can be done. I do thank you for your efforts though.

Its a GD shame that Roxio or Sonic takes no action in this matter considering so many people encounter the same problem. I am, as many here are, am ready to bag any and all roxio/sonic sftware, furthermore, tell any and everybody my problems with thier software, and let them decide for themselves.

 

the nerve of these large companies.

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Thanks for your comments and suggestions. I'm still debating what to do. I do not use my computer for video games so I don't know if I need directx9. All I want to do is capture video from my camera and burn it to DVD. I think I will uninstall EMC-8 and go back to EMC-7.5. Thanks again. Bob

 

DirectX 9 is not used only by video games. You will need DirectX 9c to capture video and burn DVDs, even EMC 7/7.5 requires that.

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thank you, but it is set up that way already

regarding hot fix, done that. nothing!

 

it seems as though there is nothing that can be done. I do thank you for your efforts though.

Its a GD shame that Roxio or Sonic takes no action in this matter considering so many people encounter the same problem. I am, as many here are, am ready to bag any and all roxio/sonic sftware, furthermore, tell any and everybody my problems with thier software, and let them decide for themselves.

 

the nerve of these large companies.

It is always easy to blame the software but that is not always the case… At one time I was receiving an error every time I tried to burn or render with V8. None of the things I tried would make any difference.

 

Since that PC is not used for anything else, hence no critical files, I reformatted and reinstalled V8. No more errors.

 

I conclude that there was something that got into XP or one of the files or settings that was the actual cause.

 

You can take the same 'fix' by installing a new HD but keeping your old one to transfer files etc. Actually it is a win-win situation. You get a bigger HD with a clean install and lose nothing.

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thank you, but it is set up that way already

 

 

 

regarding hot fix, done that. nothing!

 

it seems as though there is nothing that can be done. I do thank you for your efforts though.

Its a GD shame that Roxio or Sonic takes no action in this matter considering so many people encounter the same problem. I am, as many here are, am ready to bag any and all roxio/sonic sftware, furthermore, tell any and everybody my problems with thier software, and let them decide for themselves.

 

the nerve of these large companies.

 

I just re-read your posts. Nowhere do you really describe what you are doing and what is exactly happening. You posted that EMC 7 was working fine and then all of a sudden it quit working. The question is what did you do to your system that caused EMC to suddenly stop working?

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Using Roxio EMC 8, building a Videowave production is fairly easy and it plays great on my computer. HOWEVER, using DVD Express in Videowave I cannot burn a production to disc. It is about 2gb in length.

I consistently receive a 80004005 encoding error. When saving this production to "disc image file" on my hard drive I receive a 80045018 error "while opening project". Previously I encountered the same errors with a larger production, approx. 3.9gb in length. But I was able to burn to disc by sending it from Videowave to MyDVD and then burning. This workaround does not work with shorter production. To solve this problem I have tried the following:

- updated EMC-8 on-line

- downloaded and ran 80004005 hot fix from Roxio.

- requested latest driver revision from Teac (DVD drive manufacturer) to compare with mine.

- tried burning with Mcafee disabled

- checked hard drive (it does not need defragmenting)

- tried different media, DVD+RW and DVD-R, same as used in good burn with larger production

- read and reread Forum discussions. Have not found a fix there but somehow may have missed it.

 

The only thing I can think of that is different between the two productions other than length is I did install a 500gb Western Digital external drive on a USB port and it works great. I did this to free up virtual memory, plus free up hard drive space. I can not move my video clips for this production from the external drive to

the hard drive, due to lack of space.

 

To solve this problem I would be willing to involve Roxio Tech Support or upgrade to EMC 9 but I don't have a warm feeling that either of these options would solve my problems. Any help or suggestions will be appreciated. As a last resort I could go back to EMC-7.5, that version worked great, however I would probably have to reassemble my production. Technical info follows:

 

- System - Dell Dimension 4600i

- Processor - Intel Pentium 4, 2.66ghz

- Memory - 256mb

- Operating system - Windows XP version 5.1 (build 2600) service pack 2

- DVD drive - Teac DVD+RW DV-W58E, driver version 5.1.2535.0

- Total memory - 1799052kb

- Total memory available - 331124kb

- Free space on c: - 54904mb

- EMC 8 version - (build 805B56B ENU)

 

 

Thanks, Bob

 

You missed perhaps the most important hardware spec: the video card. Most likely you have on-board video which in most cases is not able to handle all of the video functions. Only 256MB of memory is also limiting factor.

 

BTW, the best method to burn to DVD is the method you called a workaround. Most of us avoid using any kind of Wizards such as DVD Express.

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