Easy Media Creator 7 Missing or Corupt Certificate

[Taeylor]

Could someone point me in the right direction please? I have no idea how my certificate file got delted or corrupt. I need to know what to do. When I click on the icon....it says this.....

 

"The certificate file is missing or corrupt. Please reinstall"

 

Can someone tell me how to do this? I have exhausted all possiblities...and I really don't want to have to pay 35 bucks to speak with someone!

 

Any help would be greatly appreciated!

 

Thanks

Taeylor

[gi7omy]

Could someone point me in the right direction please? I have no idea how my certificate file got delted or corrupt. I need to know what to do. When I click on the icon....it says this.....

 

"The certificate file is missing or corrupt. Please reinstall"

 

Can someone tell me how to do this? I have exhausted all possiblities...and I really don't want to have to pay 35 bucks to speak with someone!

 

Any help would be greatly appreciated!

 

Thanks

Taeylor

 

 

OK - if you installed IE7 or WMP11 remove them before starting

 

Uninstall EMC from add/remove programs

 

Download and run the MS Cleanup utility and remove all traces of Roxio

http://support.microsoft.com/kb/290301

 

Let us know how you get on

[Taeylor]

OK - if you installed IE7 or WMP11 remove them before starting

 

Uninstall EMC from add/remove programs

 

Download and run the MS Cleanup utility and remove all traces of Roxio

http://support.microsoft.com/kb/290301

 

Let us know how you get on

I am not getting on very well. I DL the MS cleanup utility...then I installed it and now it isn't bringing an icon up???

[grandpabruce]

I am not getting on very well. I DL the MS cleanup utility...then I installed it and now it isn't bringing an icon up???

 

After you installed it, did you go to the program folder and click on msicuu.exe?

[Taeylor]

After you installed it, did you go to the program folder and click on msicuu.exe?

 

NO I didnt'...but I just did and found it. I guess yall think I am crazy. LOL I just am not very good @ this stuff....NOW...I removed all traces of Roxio...do I just reinstall it with my disks?

 

Thanks everyone very much!

 

T

[gi7omy]

Just re-install but clean out cookies and so forth in case any are lurking there

[grandpabruce]

NO I didnt'...but I just did and found it. I guess yall think I am crazy. LOL I just am not very good @ this stuff....NOW...I removed all traces of Roxio...do I just reinstall it with my disks?

 

Thanks everyone very much!

 

T

 

No, no one thinks you're crazy. The first thought of most is that it would autorun when you install it. As you found out, it does not.

 

You are welcome.