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DLA and Windows Vista

capone

Asked by capone,

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capone Newbie

capone

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Okay so I have just discovered (after a great download and upgrade to Windows Vista) that the Roxio Creator MyDVD Combo LE (which came with my Dell) is not compatible. Well at least the DLA is not. Everything is great except for this little DLA bugger! I uninstalled the program, folders, etc. but I can't get the DLA out of my remove program section and I keep getting the error message everytime I restart my computer. I can only figure it's in the registry somewhere but I don't know how to get to it or get it out! Now that the final release of Vista is here, can someone help me with this problem or at least a "patch" so it can work with Vista. Thanks for the help.

Gabriel

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richT Newbie

richT

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G'day Rich, see that your online. Looks like your patch from Dell works according to others. Can you please exactly tell me where on the Dell website i would find it?

 

Hi Stickler,

 

I found this (like I said after a very, very, very long search!) on http://support.dell.com/support/topics/glo...;l=en&s=gen

 

Buried a little deep I admit, but at least there...

 

It should really be somewhere quite visible :)

 

Hope it works for you!?

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richT Newbie

richT

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If I may ask Rich,how did you come upon this patch?

 

Hi,

 

I found this after many hours of searching this problem, yes i found it on dells site as roxio obviously don't care enough to publish this...

 

Yes, 15mb is a big patch, it is actually a patch to update 'drag to disc', but as I said before it will allow you to remove DLA no matter what attempts have been made to uninstall it before, I tried the XP reg changes and managed to kill vista bad enough to require fixing via booting from the DVD.

 

Both DLA and drag to disc can be removed after the error has been cleared.

 

As long as it works to stop the errors, 15mb is a small price to pay, I'm happy :), very happy!!!

 

Hope it works for you all.

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rclarke6 Newbie

rclarke6

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Woo Hoo, I just tried this patch on my Toshiba running Vista Premium and it worked great. No more darn, irritable warning popping up. Woo Hoo

Thank you so much Rich, This cured my problem that i have been having for weeks....whats up with Roxio, they make a patch and don't tell anyone about it, just the same as their tech support....Terrible.....Thank you again.

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Beerman Digital Guru

Beerman

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NOBODY here knew of that fix - it was as much a surprise to us as to everyone

It just may be that Dell and Roxio were working on this together and running internal tests before it's release to make sure it works correctly. Seems to me it does.

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stickler Newbie

stickler

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Your a champ RichT!

 

Fixed the problem that has been p.....g me off since the day I installed Vista (thats what you get for upgrading on 'Vista Launch day').

 

Simply installed D2D, then removed it using Add/Remove and then deleted the remenants from the Directory.

 

And yes, it is buried very deeply at Dell Support (you would think Roxio do not want it found?).

 

Thanks very much.

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gi7omy Digital Guru

gi7omy

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Actually if you look at the link for download on the Dell site you'd see it's actually pointing to a Roxio server

 

There has been no official word anywhere on that - we're sort of waiting until after the holiday and hoping that it will be posted up as a link. Why no-one was told about it is still a mystery

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slorocks Newbie

slorocks

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As far as the patch being so large it is because there are two versions of dla in the patch. Both 32 and 64 bit. And what this is is a newer build of dla this will also work for other than dell builds. But if you install this patch on a machine that is running the boxed retail version of roxio, when you reboot the machine The d2d app will not show and will be disabled. To renable this go to my computer and right click on the optical drive icon and choose to enable drag 2 disc for this drive and then click on (drag to disc) and the d2d app will start back up.

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gi7omy Digital Guru

gi7omy

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Actually I'd recommend you do NOT enable D2D unless you are really certain you want it. For backup purposes it's on a par with InCD and all other packet writing programs - a surefire way to LOSE data especially coupled with RW media

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tbrewst Digital Master

tbrewst

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I've tried this on Vista and the one sure way to stop it without any patches is to uninstall D2D after rebooting the original installation.I got the same message after a series of Vista updates and just went in and unistalled D2D.End of message.

As gi7omy says unless you absolutely are hooked on D2D (and I can't see a reason why) don't use it.

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richT Newbie

richT

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I've tried this on Vista and the one sure way to stop it without any patches is to uninstall D2D after rebooting the original installation.I got the same message after a series of Vista updates and just went in and unistalled D2D.End of message.

As gi7omy says unless you absolutely are hooked on D2D (and I can't see a reason why) don't use it.

 

If you upgraded WinXP to Vista then you couldn't uninstall DLA, hence why this workaround was a lifesaver, see earlier posts, this was the only way to get rid of DLA, if it could just 'uninstall D2D' then this post wouldn't be here!

 

As far as the fix being written by roxio and residing on their server, no-one is arguing, it would have been nice to have found it here instead of on Dell support.

 

Hope it is helping everyone with this issue?

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gi7omy Digital Guru

gi7omy

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As far as the fix being written by roxio and residing on their server, no-one is arguing, it would have been nice to have found it here instead of on Dell support.

 

I agree there - I'm still puzzled why there's been no official word from Roxio on this matter

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Russ999 Rookie

Russ999

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If you have a OEM version, Sonic Solutions is not responsible it is the OEM provider.

 

Read this http://kb.roxio.com/content/kb/General%20I...mation/000036GN

 

I don't believe that link implies that Dell should be liable at all. All I want to know is how to remove DLA from my laptop. Pretend it's not Dell then - how would I do it? :) I can only assume that the answer of "it is Dell's problem" means that there is no generic "Sonic Answer" which would work regardless of the machine, hence the buck passing?

 

:huh:

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ogdens Digital Master

ogdens

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Posted
Okay so I have just discovered (after a great download and upgrade to Windows Vista) that the Roxio Creator MyDVD Combo LE (which came with my Dell) is not compatible. Well at least the DLA is not. Everything is great except for this little DLA bugger! I uninstalled the program, folders, etc. but I can't get the DLA out of my remove program section and I keep getting the error message everytime I restart my computer. I can only figure it's in the registry somewhere but I don't know how to get to it or get it out! Now that the final release of Vista is here, can someone help me with this problem or at least a "patch" so it can work with Vista. Thanks for the help.

Gabriel

 

Check with Dell as its their OEM version of Roxio.

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Beerman Digital Guru

Beerman

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Anyone else?

Don't think it's likely Dell will put out an update or patch for this 'lite' version but depending on how long ago you got your system, it might be worth a shout to Dell.....have you tried that suggestion yet?

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capone Newbie

capone

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Don't think it's likely Dell will put out an update or patch for this 'lite' version but depending on how long ago you got your system, it might be worth a shout to Dell.....have you tried that suggestion yet?

 

You are correct. PLUS I now have windows vista and they won't help me cuz it's not the originating operating system. I think it's pretty rotten that Roxio/Sonic doesn't help. I just want the whole thing out of my computer.

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