DLA and Windows Vista

[capone]

Okay so I have just discovered (after a great download and upgrade to Windows Vista) that the Roxio Creator MyDVD Combo LE (which came with my Dell) is not compatible. Well at least the DLA is not. Everything is great except for this little DLA bugger! I uninstalled the program, folders, etc. but I can't get the DLA out of my remove program section and I keep getting the error message everytime I restart my computer. I can only figure it's in the registry somewhere but I don't know how to get to it or get it out! Now that the final release of Vista is here, can someone help me with this problem or at least a "patch" so it can work with Vista. Thanks for the help.

Gabriel

[slorocks]

As far as the patch being so large it is because there are two versions of dla in the patch. Both 32 and 64 bit. And what this is is a newer build of dla this will also work for other than dell builds. But if you install this patch on a machine that is running the boxed retail version of roxio, when you reboot the machine The d2d app will not show and will be disabled. To renable this go to my computer and right click on the optical drive icon and choose to enable drag 2 disc for this drive and then click on (drag to disc) and the d2d app will start back up.

[gi7omy]

Actually I'd recommend you do NOT enable D2D unless you are really certain you want it. For backup purposes it's on a par with InCD and all other packet writing programs - a surefire way to LOSE data especially coupled with RW media

[capone]

Check with Dell as its their OEM version of Roxio.

 

Anyone else?

[tbrewst]

You might try looking at the reply I left for capone and see if any of that helps.

[richT]

If I may ask Rich,how did you come upon this patch?

 

Hi,

 

I found this after many hours of searching this problem, yes i found it on dells site as roxio obviously don't care enough to publish this...

 

Yes, 15mb is a big patch, it is actually a patch to update 'drag to disc', but as I said before it will allow you to remove DLA no matter what attempts have been made to uninstall it before, I tried the XP reg changes and managed to kill vista bad enough to require fixing via booting from the DVD.

 

Both DLA and drag to disc can be removed after the error has been cleared.

 

As long as it works to stop the errors, 15mb is a small price to pay, I'm happy , very happy!!!

 

Hope it works for you all.

[gi7omy]

What puzzles me is that while you may have found it on the Dell website - it's actually on the Roxio server.

 

It caught all of us by surprise as no-one else seems to know a thing about it

[richT]

I've tried this on Vista and the one sure way to stop it without any patches is to uninstall D2D after rebooting the original installation.I got the same message after a series of Vista updates and just went in and unistalled D2D.End of message.

As gi7omy says unless you absolutely are hooked on D2D (and I can't see a reason why) don't use it.

 

If you upgraded WinXP to Vista then you couldn't uninstall DLA, hence why this workaround was a lifesaver, see earlier posts, this was the only way to get rid of DLA, if it could just 'uninstall D2D' then this post wouldn't be here!

 

As far as the fix being written by roxio and residing on their server, no-one is arguing, it would have been nice to have found it here instead of on Dell support.

 

Hope it is helping everyone with this issue?

[Beerman]

Anyone else?

Don't think it's likely Dell will put out an update or patch for this 'lite' version but depending on how long ago you got your system, it might be worth a shout to Dell.....have you tried that suggestion yet?

[ogdens]

Okay so I have just discovered (after a great download and upgrade to Windows Vista) that the Roxio Creator MyDVD Combo LE (which came with my Dell) is not compatible. Well at least the DLA is not. Everything is great except for this little DLA bugger! I uninstalled the program, folders, etc. but I can't get the DLA out of my remove program section and I keep getting the error message everytime I restart my computer. I can only figure it's in the registry somewhere but I don't know how to get to it or get it out! Now that the final release of Vista is here, can someone help me with this problem or at least a "patch" so it can work with Vista. Thanks for the help.

Gabriel

 

Check with Dell as its their OEM version of Roxio.

[gi7omy]

As far as the fix being written by roxio and residing on their server, no-one is arguing, it would have been nice to have found it here instead of on Dell support.

 

I agree there - I'm still puzzled why there's been no official word from Roxio on this matter

[boatdrink]

Woo Hoo, I just tried this patch on my Toshiba running Vista Premium and it worked great. No more darn, irritable warning popping up. Woo Hoo

[MaximAvs]

It's funny that "Tom at Roxio' hasn't come in and posted this patch/fix to a sticky at the top of the discussion forums!!

[gi7omy]

That's what I mean - no word at all from Roxio

[rclarke6]

Woo Hoo, I just tried this patch on my Toshiba running Vista Premium and it worked great. No more darn, irritable warning popping up. Woo Hoo

Thank you so much Rich, This cured my problem that i have been having for weeks....whats up with Roxio, they make a patch and don't tell anyone about it, just the same as their tech support....Terrible.....Thank you again.

[gi7omy]

NOBODY here knew of that fix - it was as much a surprise to us as to everyone

[Beerman]

NOBODY here knew of that fix - it was as much a surprise to us as to everyone

It just may be that Dell and Roxio were working on this together and running internal tests before it's release to make sure it works correctly. Seems to me it does.

[gi7omy]

Looks that way Paul - I have to admit tho I was caught on the hop with it, but so long as it works, that's the main thing

[bartm915a1]

So, does anyone know how to uninstall Sonic DLA after you install Windows Vista? I have tried running the uninstall but even that says it is an unsupported driver and will not run the uninstall!

 

I have seen several posts saying that Windows Vista would not install until they removed Sonic DLA but it let me install Windows Vista.

 

Anyone?

[capone]

Don't think it's likely Dell will put out an update or patch for this 'lite' version but depending on how long ago you got your system, it might be worth a shout to Dell.....have you tried that suggestion yet?

 

You are correct. PLUS I now have windows vista and they won't help me cuz it's not the originating operating system. I think it's pretty rotten that Roxio/Sonic doesn't help. I just want the whole thing out of my computer.

[gi7omy]

Unfortunately, support for the Dell modified version of DLA is totally down to Dell. They will try to shift blame but it's their baby

[Russ999]

This may be true - but all I want to do is uninstall it. I am not looking for an updated version or anything clever. The driver quite clearly says "Publisher : Sonic Solutions". Therefore, Sonic Solutions must be liable to tell us how to uninstall it, regardless of which hardware or "version" we have.

 

At present, my DVD drive is not working at all (it was briefly, until the DLA error popped up a minute or so after the installation completed). I cannot get rid of the error - it says it is incompatible, but when I close/cancel the window it just pops right back up again.

 

I don't want DLA - so Sonic Solutions, how do I get rid of your software/driver please...?

[TimBob]

FWIW,

 

I also updated to Vista the other day and had a similar problem with DLA,

 

I ran across this clunky method related to manually removing DLA from XP but appears to be workable with Vista once you sort out the locations, but be warned, not for the faint of heart.

 

Solution

WARNING!- This will remove DLA completely.

 

Note: These instructions apply specifically to Windows XP.

 

To perform a clean reinstallation of DLA.

 

1) Uninstall the current copy of DLAusing the "Add/Remove Programs," control panel.

 

2) Delete the "DLA," folder from your Program Files folder. (By default this is located inside:

C:\Program Files\Sonic\)

 

3) Edit the Registry to remove entries relating specifically to DLA. (As a precaution, please export

any registry entries before deleting them.)

 

a. To start the Registry Editor, click on "Start," click on to "Run," type "regedit," and click "OK."

 

b. Open the "HKEY_CURRENT_USER" folder. (If this folder does not exist, proceed to step f.)

 

c. Open the "Software" folder.

 

d. Open the "Sonic" folder.

 

e. Right-click on the "Direct Access" folder and select delete.

 

f. Go to HKEY_LOCAL_MACHINE\Software\Sonic.

 

g. Right-click on the "Direct Access" folder and select delete.

 

h. Go to HKEY_CLASSES_ROOT\CLSID.

 

i. Right-click on the "{5CA3D70E-1895-11CF-8E15-001234567890}" folder and select delete.

(This data for the "Default," setting in this folder should be "DriveLetterAccess.")

 

j. Go to HKEY_CLASSES_ROOT\Installer\Products.

 

k. Right-click on the "29FE602138E2958RCABC02843CBCD76A" folder and select delete.

 

l. Go to HKEY_CLASSES_ROOT\

 

m. Right-click on the "VERITAS.DLAEventHandler" folder and select delete.

 

n. Go to HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID.

 

o. Right-click on the "{5CA3D70E-1895-11CF-8E15-001234567890}" folder and select delete.

(This data for the "Default," setting in this folder should be "DriveLetterAccess.")

 

p. Go to HKEY_LOCAL_MACHINE\SOFTWARE\Classes.

 

q. Right-click on the "VERITAS.DLAEventHandler" folder and select delete.

 

r. Got to HKEY_LOCAL_MACHINE\Software\Microsoft\Shared Tools\MSConfig\startupreg.

 

s. Right-click on the "dla" folder and select delete.

 

t. Go to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\AutoplayHandlers\Handlers.

 

u. Right-click on "VxDlaCdOnArrival" and select delete.

 

v. Go to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\

 

w. Right-click on the "{1206EF92-2E83-4859-ACCB-2048C3CB7DA6}" folder and select delete.

 

4) Restart your computer.

 

5) Delete the "DLA," folder from the System32 folder. (This is located inside: C:\Windows\System32)

 

6) Reinstall DLA. Note this set is whether your current version is compatable with Vista

 

Good Luck, note on my install, the Sonic folder was label Veritas, may have been related to the version.

[mikeco]

In case this helps, I've had the same problem and, after a lot of trouble, managed to remove DLA using a relatively simple method as documented here. Mine was the OEM version of Sonic provided by HP.

[ogdens]

This may be true - but all I want to do is uninstall it. I am not looking for an updated version or anything clever. The driver quite clearly says "Publisher : Sonic Solutions". Therefore, Sonic Solutions must be liable to tell us how to uninstall it, regardless of which hardware or "version" we have.

 

At present, my DVD drive is not working at all (it was briefly, until the DLA error popped up a minute or so after the installation completed). I cannot get rid of the error - it says it is incompatible, but when I close/cancel the window it just pops right back up again.

 

I don't want DLA - so Sonic Solutions, how do I get rid of your software/driver please...?

 

If you have a OEM version, Sonic Solutions is not responsible it is the OEM provider.

 

Read this http://kb.roxio.com/content/kb/General%20I...mation/000036GN

 

 

 

 

 

 

[stickler]

G'day Rich, see that your online. Looks like your patch from Dell works according to others. Can you please exactly tell me where on the Dell website i would find it?